SDE Operations Support Clause Samples

SDE Operations Support. The Contractor shall provide technical planning assistance to CRs. This includes providing details of CRs, current status of requests, and action items for completion. As necessary, the Contractor shall execute seamless coordination and support between the GOC and development teams (internal or external) to resolve CRs, incidents and problems. The Contractor shall evaluate capacity requirements and performance and update the Capacity Plan at least annually or when a significant change is made to the infrastructure. The Contractor shall work with the Government DBA team to configure and develop Logical Volume Management (LVM) sizing on local disks and NetApp volumes for shared storage. The Contractor shall sustain and maintain the software architecture engineering, development, data staging, testing and configuration of the SDE and provide technical drawings, diagrams, and other technical data to support Government data requirements. The Contractor shall support the installation of systems, software components, tools and interfaces. The Contractor shall maintain the GCSS-MC/LCM Increment 1 infrastructure processes and support the creation, implementation, monitoring, and optimization of these processes for the system. The Contractor shall monitor the Oracle website for certified versions of integrated software and provide recommendations so that the Production solution remains within Oracle support guidelines. The Contractor shall sustain and maintain the software architecture, engineering, changes, data staging, testing and configuration of the SDE, including applying relevant patches and Critical Patch Updates to keep the equipment and software current. The Contractor shall assist in the planning of disaster recovery methods and documentation to support data recovery in the event of equipment or software catastrophic failure(s). The Contractor shall notify the Government on any SDE system outages.
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Related to SDE Operations Support

  • Verizon Operations Support Systems Verizon systems for pre- ordering, ordering, provisioning, maintenance and repair, and billing.

  • Operations Support Systems (OSS) 47.1. Embarq will offer unbundled access to Embarq’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre- ordering, ordering, provisioning, maintenance and repair, and billing functions supported by Embarq’s databases and information. The OSS element includes access to all loop qualification information contained in Embarq’s databases or other records, including information on whether a particular loop is capable of providing advanced services.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; · OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Payments for Distribution Assistance and Administrative Support Services (a) Payments to the Distributor. In consideration of the payments made by the Fund to the Distributor under this Plan, the Distributor shall provide administrative support services and distribution services to the Fund. Such services include distribution assistance and administrative support services rendered in connection with Shares (1) sold in purchase transactions, (2) issued in exchange for shares of another investment company for which the Distributor serves as distributor or sub-distributor, or (3) issued pursuant to a plan of reorganization to which the Fund is a party. If the Board believes that the Distributor may not be rendering appropriate distribution assistance or administrative support services in connection with the sale of Shares, then the Distributor, at the request of the Board, shall provide the Board with a written report or other information to verify that the Distributor is providing appropriate services in this regard. For such services, the Fund will make the following payments to the Distributor:

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").