Common use of Server Planning Support Clause in Contracts

Server Planning Support. a. Vendor will: (1) collect and analyze planned server requirements and workloads for development and production (includes, but is not limited to, server hardware, system software, server configuration, storage requirements and configuration, network requirements and middleware requirements); (2) identify potential single points of failure and either a) provide a plan that remediates all SPOF’s or b) document acceptance of the SPOF and the specific exposures and predicted frequency of failure; (3) schedule, order, install, configure, and deliver hardware and software based on ACI’s requirements; and (4) use Commercially Reasonable Efforts in responding to requests for accelerated provisioning of server resources, based on customer support requirements, unplanned demand, or unanticipated workloads. b. ACI will approve planned requirements for server resources based on planned development and production activities.