Installation and Maintenance Services Sample Clauses

The Installation and Maintenance Services clause defines the obligations and scope of work related to setting up and maintaining equipment, systems, or products provided under the agreement. It typically outlines the responsibilities of the service provider, such as performing installation at the client’s premises, conducting regular maintenance checks, and addressing repairs or technical issues as needed. This clause ensures that both parties understand who is responsible for these services, thereby minimizing disputes and ensuring the continued functionality and support of the installed products.
Installation and Maintenance Services. CDP will not have any responsibilities to provide OEM's Customers with direct installation and maintenance services. CDP will provide maintenance training to the OEM in accordance with its then prevailing charges and terms and conditions.
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Installation and Maintenance Services. Vendor will:
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Installation and Maintenance Services. In those instances when physical presence is required to perform installation and/or maintenance services and no on-site resource is available, Vendor will engage and dispatch Services personnel to address the request and/or resolve the issue. If services are performed by a Third Party, ACI would be billed directly by the Third Party. If Services are performed by Vendor, Vendor will invoice ACI for travel and living expenses as Pass-Through Expenses, and labor performed by non-ACI dedicated personnel would be billed via the rate card in Schedule C (Charges). a. Vendor will: (1) install, configure, and perform cumulative maintenance to Supported Server Standard Products, including the base operating system, operating system utilities, functions, features, program products, and other supported products, BIOS, firmware (storage, and peripheral devices), and hardware with ACI’s final approval of the implementation; Confidential Exhibit A-5 — Server Systems Management Services (2) establish a test and implementation plan, including backout contingencies, before each system upgrade Project; (3) schedule and coordinate system testing and implementation with the ACI Focal Point; and (4) communicate to the ACI Focal Point, via the change management process set forth in the Process Interface Manual, any installation prerequisites and any post install procedures that need to be followed after the installation is completed. b. ACI will: (1) provide Vendor with system requirements for each supported platform with specific customization, maintenance levels, and/or additional products required; (2) assist Vendor in establishing a test and implementation plan before each system version upgrade; the final approval of any hardware/software upgrade rests on ACI; (3) ensure compliance by End Users and ACI’s business units, via the change management process set forth in the Process Interface Manual, with any communicated change prerequisites and post change procedures; and (4) before the system maintenance or upgrade scheduled date, or upon Vendor’s request, verify to Vendor via the ACI Focal Point that all communicated prerequisites have been completed.
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Installation and Maintenance Services a. IBM will:
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Installation and Maintenance Services. Reseller shall be ------------------------------------- solely responsible for providing maintenance and support services to its End Users and subdistributors, except as otherwise agreed upon between Engage and Reseller or SC. Engage shall have no obligation under this Agreement to provide Reseller or its End Users any maintenance or support services. Reseller may elect to purchase maintenance and support services from Engage pursuant to a separate maintenance services agreement (the "Maintenance Services Agreement"); in such event, Engage shall be responsible for providing such services only to Reseller pursuant to the terms and conditions of such agreement. For avoidance of doubt, the foregoing shall not prejudice Engage's obligation to provide the warranty obligations in relation to the Products as set forth in Section 2.4.7.
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Related to Installation and Maintenance Services

  • Installation and Maintenance Except for the bi‐directional and production metering equipment owned by the City, all equipment on Customer’s side of the delivery point, including the required disconnect device, shall be provided and maintained in satisfactory operating condition by Customer and shall remain the property and responsibility of the Customer. The City will bear no responsibility for the installation or maintenance of Customer’s equipment or for any damage to property as a result of any failure or malfunction thereof. The City shall not be liable, directly or indirectly for permitting or continuing to allow the interconnection of the Facility or for the acts or omissions of Customer or the failure or malfunction of any equipment of Customer that causes loss or injury, including death, to any party.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at ▇▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Operation and Maintenance 17.1 O&M obligations of the Concessionaire 17.1.1 During the Operation Period, the Concessionaire shall operate and maintain the Bus Terminal in accordance with this Agreement either by itself, or through the O&M Contractor and if required, modify, repair or otherwise make improvements to the Bus Terminal to comply with the provisions of this Agreement, Applicable Laws and Applicable Permits, and conform to Specifications and Standards and Good Industry Practice. The obligations of the Concessionaire hereunder shall include: (a) permitting safe, smooth and uninterrupted flow of traffic on the Bus Terminal during normal operating conditions. Buses of other state road transport corporations shall be parked inside the Bus Terminal for which no charges shall be payable to the Concessionaire and if any charges are applicable for such parking then it shall be realized by Authority only; (b) minimising incidents affecting the safety and use of the Bus Terminal by providing a rapid and effective response and maintaining liaison with emergency services of the State; (c) carrying out periodic preventive maintenance of the Bus Terminal; (d) undertaking routine maintenance including prompt repairs of ticket counters, Workshops, Authority's Office and other infrastructure as mentioned in the Operation and Maintenance Schedule; (e) undertaking major maintenance such as per the Maintenance Schedule of the major infrastructure in the Bus Terminal; (f) preventing, with the assistance of the concerned law enforcement agencies, any encroachments on the Bus Terminal; (g) protection of the environment and provision of equipment and materials therefor; (h) operation and maintenance of all communication, control and administrative systems necessary for the efficient operation of the Bus Terminal; (i) maintaining a public relations unit to interface with and attend to suggestions from the Users, passengers, government agencies, media and other agencies; (j) complying with Safety Requirements in accordance with Article 18; (k) operation and maintenance of all Project Assets diligently and efficiently and in accordance with Good Industry Practice; (l) maintaining punctuality and reliability in operating the Bus Terminal; and (m) maintaining a high standard of cleanliness and hygiene in the Bus Terminal. 17.1.2 The Concessionaire shall remove promptly from the Bus Terminal all surplus construction machinery and materials, waste materials (including hazardous materials and waste water), rubbish and other debris (including, without limitation, accident debris) and keep the Bus Terminal in a clean, tidy and orderly condition,

  • MAINTENANCE SERVICE Free maintenance services including spares shall be provided by the vendor during the period of warranty. User, at its discretion may ask the vendor to provide maintenance services after warranty period, i.e. Annual maintenance and repairs of the system at the rates indicated by bidder in its proposal and on being asked so, the vendor shall provide the same. The cost of annual maintenance and repairs cost (after warranty period), which will include cost of spares replaced, shall be paid in equal quarterly installments at the end of each quarter.