Service Availability. As long as the software components of the hardware selected by the customer, which serve as the basis for the application, are functioning, the service is deemed available. The guaranteed service availability for the various products can be found in Annex A to this Service Level Agreement.
Appears in 10 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Service Availability. As long as the software components of the hardware selected purchased by the customer, which serve Customer are served as the basis a base for the application, application are functioningworking, the service is deemed considered available. The guaranteed service availability guaranteed for the various different products can be found is specified in Annex A to this Service Level Agreement.Appendix A.
Appears in 2 contracts
Sources: Service Level Agreement, Service Level Agreement (Sla)
Service Availability. β As long as the software components of the hardware selected by the customer, which serve as the basis for the application, are functioning, the service is deemed available. The guaranteed service availability for the various products can be found in Annex A to this Service Level Agreement.
Appears in 1 contract
Sources: Service Level Agreement