Service Commitments. 8.1 We are committed to provide you with a high service level. We do not have any universal pattern for reporting on individual matters as the form and frequency of reporting will depend on the nature of the matter and your particular requirements. However, we will keep you regularly informed of progress as and when things develop in your transaction. We will explain to you the legal work that may be required on your transaction. We will also advise you of the likely time scale involved. 8.2 Any time scales agreed will be estimates and we endeavour to achieve those time scales. You will however appreciate that in a conveyancing transaction there is involvement from third parties such as the other party’s solicitors, Local Authority Council who provide the searches, the Land Registry, your mortgage lender and/or their legal representatives etc. Any delay from any of the third parties will have an effect on the time scales.
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Sources: Terms of Engagement, Terms of Engagement