Common use of Service Commitments Clause in Contracts

Service Commitments. If a customer believes Sprint has failed to meet one of the service delivery commitments set forth in this Section 3 (“Service Commitments”), the customer must submit a written request for a Service Credit to the customer’s Sprint account representative within 15 business days after the missed Service Commitment to be eligible for the applicable Service Credit.

Service Commitments. A. If a customer Customer believes Sprint has failed to meet one of the service delivery commitments set forth in this Section 3 (“Service Commitments”)commitments, the customer Customer must submit a written request for a Service Credit service credit to the customerCustomer’s Sprint account representative within 15 business days after the missed Service Commitment service commitment to be eligible for the applicable Service Creditservice credit allowance.