Common use of SERVICE ERRORS Clause in Contracts

SERVICE ERRORS. 11.1 You agree to regularly and promptly review all records, controls, notices, reports, statements, communications and other information available to you with respect to Service transactions to confirm and verify the completion and accuracy of the transactions and any related debits, credits or transfers involving your Service Accounts. You will notify us immediately of any actual or suspected error, discrepancy or unauthorized transaction (collectively, "Service Error") within the notification period stated in the applicable Service Schedule, or, if no notification period is stated in the applicable Service Schedule, no more than five (5) Business Days from the date you knew or reasonably should have known of the Service Error. 11.2 If you notify us of Service Errors in accordance with the requirements stated in these General Terms or the Service Schedule, our only obligation and responsibility to you is to make commercially reasonable efforts to correct the errors and reprocess the erroneous data. You will pay the applicable Service Fees for such reprocessing unless the error resulted directly and solely from our gross negligence or willful misconduct. 11.3 Immediately upon discovery of a Service Error, you will take all reasonable steps to prevent or mitigate any losses to you, us or a third party as a result of the Service Error. You will fully cooperate with and assist us at your expense with our investigation of, and efforts to resolve, any Service Errors or other problems, including, without limitation, providing us with such information, records and other documentation as we may reasonably request.

SERVICE ERRORS. 11.1 You agree to regularly and promptly review all records, controls, notices, reports, statements, communications and other information available to you with respect to Service transactions to confirm and verify the completion and accuracy of the transactions and any related debits, credits or transfers involving your Service Accounts. You will notify us immediately of any actual or suspected error, discrepancy or unauthorized transaction (collectively, "Service Error") within the notification period stated in the applicable Service Schedule, or, if no notification period is stated in the applicable Service Schedule, no more than five (5) Business Days from the date you knew or reasonably should have known of the Service Error. 11.2 If you notify us of Service Errors in accordance with the requirements stated in these General Terms or the Service Schedule, our only obligation and responsibility to you is to make commercially reasonable efforts to correct the errors and reprocess the erroneous data. You will pay the applicable Service Fees for such reprocessing unless the error resulted directly and solely from our gross negligence or willful misconduct. 11.3 Immediately upon discovery of a Service Error, you will take all reasonable steps to prevent or mitigate any losses to you, us or a third party as a result of the Service Error. You will fully cooperate with and assist us at your expense with our investigation of, and efforts to resolve, any Service Errors or other problems, including, without limitation, providing us with such information, records and other documentation as we may reasonably request.Service