Common use of Service Expectations Clause in Contracts

Service Expectations. Physicians participating in the Program will meet the following service expectations: a) Physicians commit to using best practices in scheduling to provide timely access to appointments, including the ability for patients, where appropriate, to access their own physician or another physician in the Group or other team members on the same day. b) Each physician will coordinate with the other physicians in the Group as required to ensure that non-emergency primary care services will be accessible during reasonable, regular hours each week of the year and meet the health needs of the patient population served by the Group.