Service Level Requirements. A. Prohibitions. Appraisers are not authorized to do the following without express written permission from Citizens: 1. Hire counsel to conduct examinations under oath; 2. Respond directly to demands for Appraisal, a rejection of same, or failing to forward the demand for Appraisal to Citizens; 3. Send out denial letters directly to the insured; 4. Hire outside experts or vendors or make assignments to an expert or vendor; or 5. Hire mediators.
Appears in 3 contracts
Sources: Appraisal Services Agreement, Appraisal Services Agreement, Appraisal Services Agreement