Service Level Requirements. 3.1 The Delivery Partner will be expected to provide: (a) A full time equivalent (FTE) Programme Manager as per the specified role description in the Service Specification (b) Three FTE case workers as per the specified role description in the Service Specification (c) Staff cover on the ground in case of long term staff absences (d) All Service related administration and overhead costs. (e) Time for case workers and the Programme Manager to participate in Drive project training as per the Service Specification
Appears in 2 contracts
Sources: Services Agreement, Services Agreement