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Common use of Service Level Standard Clause in Contracts

Service Level Standard. Transactions shall have a Response Time of two

Appears in 2 contracts

Sources: Software as a Service Agreement, Software as a Service Agreement

Related Clauses

  • Service Level Standards
  • Service Level
  • Service Levels
  • Service Level Expectations
  • Service Level Agreement

Parent Clauses

  • Availability Service Level
  • Technical Support Problem Response Service Level
  • Miscellaneous
  • Technical Support Problem Resolution
  • Technical Support Problem Response

Sub-Clauses

  • Performance Credit
  • Where Percentage Uptime is greater than 99
  • Calculation
  • SaaS Severity Level
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