Common use of Service Portfolio Management Clause in Contracts

Service Portfolio Management. The Contractor shall coordinate Service Portfolio Management ensuring that Customers have an optimum mix of services to meet required mission outcomes. The Contractor shall assist Customers in proactive management across the service life cycle, including those services in the concept, design, and transition phases, as well as live services defined in the service catalog and those services that are retired or being sunset. The Contractor shall conduct and maintain an inventory of the operational services (e.g. those in the Service Catalog), proposed services (service pipeline), and decommissioned services (retired services). Contractor shall maintain the services in a Service Portfolio database system for access by authorized users and the Government. Contractor shall manage and track all Service Portfolio updates, additions or other changes, in accordance with the SMM. Contractor shall integrate reviews and approvals required in from the Government for the management of the life cycle of services. Contractor shall ensure that all service in the service portfolio include a standard and minimum set of attributes as defined in the SMM. Contractor shall ensure that the Service Catalog and Service Portfolio systems are accurate and current in accordance with the SMM. The Contractor shall gather and coordinate on potential improvements to the portfolio of services as identified by the Integrated Service Providers. Contractor shall periodically provide analysis of the service portfolio to determine whether the services still meet their objectives and if they are still appropriate for the strategy as documented in the Technology Plan. Contractor shall document the basis and frequency of such analysis in the SMM. Contractor shall regularly identify and validate all proposed new services and existing services and provide recommendations to the Government on changes to the portfolio of services. Contractor shall survey Customers concerning potential improvements and existing deficits. The Contractor shall work with Service Providers to respond to Government and Customer requests for new services or significant changes to existing services. Contractor shall provide proposals for requested new or changed services within timeframes identified in the SMM. Contractor shall provide mechanisms, processes, and procedures to capture feedback and mission needs from Customers as to change in Services. The Contractor shall work with prospective new Service Providers to plan, develop, and onboard new services to be part of the Integrated Services.

Service Portfolio Management. The Contractor shall coordinate Service Portfolio Management ensuring that Customers have an optimum mix of services to meet required mission outcomes. The Contractor shall assist Customers in proactive management across the service life cycle, including those services in the concept, design, and transition phases, as well as live services defined in the service catalog and those services that are retired or being sunset. The Contractor shall conduct and maintain an inventory of the operational services (e.g. those in the Service Catalog), proposed services (service pipeline), and decommissioned services (retired services). Contractor shall maintain the services in a Service Portfolio database system for access by authorized users and the Government. Contractor shall manage and track report to the Government all Service Portfolio service portfolio updates, additions or other changes, in accordance with the SMM. Contractor shall integrate reviews and approvals required in from the Government for the management of the life cycle of services. Contractor shall ensure that all service in the service portfolio include a standard and minimum set of attributes as defined in the SMM. Contractor shall ensure that the Service Catalog and Service Portfolio systems are accurate and current up-to-date in accordance with the SMM. The Contractor shall gather coordinate and coordinate report on potential improvements to the portfolio of services as identified by the Integrated Service ProvidersProviders on a quarterly basis. Contractor shall periodically provide analysis of the service portfolio to determine whether the services still meet their objectives and if they are still appropriate for the strategy as documented in the Technology Plan. Contractor shall document the basis and frequency of such analysis in the SMM. Contractor shall regularly identify and validate all proposed new services and existing services services, and provide recommendations to the Government on changes to the portfolio of services. Contractor shall survey Customers concerning potential improvements and existing deficitsdeficits and incorporate the results in the report. The Contractor shall work with Service Providers to respond to Government and Customer requests for new services or significant changes to existing services. Contractor shall provide proposals for requested new or changed services within timeframes identified in the SMM. Contractor shall provide mechanisms, processes, and procedures to capture feedback and mission needs from Customers as to change in Services. The Contractor shall work with prospective new Service Providers to plan, develop, and onboard new services to be part of the Integrated Services.