SERVICE STANDARDS AND GUIDELINES Sample Clauses

SERVICE STANDARDS AND GUIDELINES. A. SUBRECIPIENT shall have the following Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday. Non-traditional hours of operation including nights and weekends are strongly encouraged and may be mandated. The COUNTY reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. SUBRECIPIENT shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. 2. SUBRECIPIENT shall adhere to the COUNTY Holiday Schedule and shall not close during school Winter Break and Spring Break. Other closures besides those coinciding with the below holiday schedule are not permitted. Holiday Schedule: Independence Day Labor Day Columbus Day Veteran's Day Observed Thanksgiving Day Day after Thanksgiving Christmas Day New Year's Day ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇. Day Lincoln's Birthday President's Day Memorial Day B. Marketing and Outreach 1. SUBRECIPIENT shall submit an outreach and recruitment plan to COUNTY in accordance with the date specified in Attachment D. a. The outreach and recruitment plan shall identify specific organizations, including but not limited to community agencies, alternative schools, and adult education schools. b. The outreach and recruitment plan shall include target groups and special populations. c. The outreach and recruitment plan shall include marketing methods, and strategies to ensure performance outcomes are met. SUBRECIPIENT shall work in coordination with the COUNTY office. 2. SUBRECIPIENT shall submit all outreach and recruitment materials that reference elected officials and COUNTY shall be submitted to the COUNTY administrative office for review and approval prior to use. The COUNTY will require a minimum of three (3) working dats to review and approve. All published materials shall promote the Orange County WIOA Young Adult Programs and/or the Orange County One-Stop System. SUB-RECIPIENT may keep their logo on the site, but it should be secondary to the One-Stop Young Adult logo. 3. All logos and naming conventions shall be provided by the COUNTY to maintain quality and consistency. Logos shall be of sufficiently high resolution to be fully legible on all media deployed. 4. These materials should include appropriate America’s Job Center of California (AJCC) tagline consistent with the local AJCC branding standards. C. Printed Materials: Printed materials and other i...
SERVICE STANDARDS AND GUIDELINES. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00
SERVICE STANDARDS AND GUIDELINES. A. SUBRECIPIENT shall have the following Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday. Non-traditional hours of operation including nights and weekends are strongly encouraged and may be mandated. The County of OrangeCOUNTYOCDB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. SUBRECIPIENT shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. Should hours of operations change, SUBRECIPIENT must obtain prior approval from the CCOUNTYounty.
SERVICE STANDARDS AND GUIDELINES. Hours of Operation
SERVICE STANDARDS AND GUIDELINES. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 am to 5:00 pm Monday through Friday. The OCWIB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. CONTRACTOR shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. 2. CONTRACTOR must ensure that arrangements are made to keep service delivery available throughout the holiday seasons with limited closings for major holidays. To the extent possible, CONTRACTOR shall coordinate schedules and eliminate any over-time hours. 3. CONTRACTOR shall adhere to the County of Orange Holiday Schedule and shall not close during school Winter Break and Spring Break. If primary locations are closed during the Winter Break or Spring Break, CONTACTOR must make alternative location arrangements. OCWIB must be notified of all alternative location arrangements a minimum of two
SERVICE STANDARDS AND GUIDELINES. 1. A. Hours of Operation 1. Hours of operation shall be, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday. Non-traditional hours of operation including nights and weekends are strongly encouraged and may be mandated. The OCDB reserves the right to mandate hours of operation that will most effectively serve the needs of its participants. SUBRECIPIENT shall change hours of operations in accordance with the needs of the participants, including evening and weekend hours, as necessary. 2. SUBRECIPIENT shall adhere to the County of Orange Holiday Schedule and shall not close during school Winter Break and Spring Break. Other closures besides those coinciding with the below holiday schedule are not permitted. County of Orange OC Community Resources Page 12 of 27 KRA Corporation Contract # 1718-28- Holiday Schedule: Independence Day Labor Day Columbus Day Veteran's Day Observed Thanksgiving Day Day after Thanksgiving Christmas Day New Year's Day ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇. Day Lincoln's Birthday President's Day Memorial Day SUBRECIPIENT shall adhere to the County of Orange calendar for specific holiday dates.

Related to SERVICE STANDARDS AND GUIDELINES

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  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended.

  • Quality Standards Each Party agrees that the nature and quality of its products and services supplied in connection with the other Party's Marks will conform to quality standards set by the other Party. Each Party agrees to supply the other Party, upon request, with a reasonable number of samples of any Materials publicly disseminated by such Party which utilize the other Party's Marks. Each Party will comply with all applicable laws, regulations, and customs and obtain any required government approvals pertaining to use of the other Party's marks.

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