Service Support Requirements Clause Samples

The Service Support Requirements clause defines the obligations and standards for providing assistance and maintenance related to the contracted services. Typically, it outlines the types of support available, such as technical helpdesks, response times for addressing issues, and procedures for escalating unresolved problems. By clearly specifying these requirements, the clause ensures that the service provider maintains a consistent level of support, thereby minimizing service disruptions and addressing customer concerns efficiently.
Service Support Requirements. 1.6.2.1. The Contractor shall administer and purchase or provide services and supports for persons determined to be eligible under this Contract. The Contractor shall not be responsible for guaranteeing services to eligible persons under this Contract in the event that there are no Providers available to provide services. The following services and supports shall be purchased or provided by the Contractor: Community Centered Board Designation 1.6.2.1.1.1. Subject to available appropriations, the Department shall provide or purchase authorized services and supports for individuals with intellectual and developmental disabilities pursuant to C.R.S. § 25.5-10-206, by contracting with the Community Centered Board (CCB) under C.R.S. § 25.5-10-209, and have the Contractor purchase or provide services for eligible persons under the provisions of C.R.S. § 25.5-10-211 et seq. In accordance with applicable statutes and rules, the Contractor, has been designated as the Community Centered Board serving Larimer County.
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Service Support Requirements. 1.6.2.1. The Contractor shall administer and purchase or provide services and supports for persons determined to be eligible under this Contract. The Contractor shall not be responsible for guaranteeing services to eligible persons under this Contract in the event that there are no Providers available to provide services. The following services and supports shall be purchased or provided by the Contractor: Community Centered Board Designation 1.6.2.1.1.1. Subject to available appropriations, the Department shall provide or purchase authorized services and supports for individuals with intellectual and developmental disabilities pursuant to C.R.S. § 25.5-10-206, by contracting with the Community Centered Board (CCB) under C.R.S. § 25.5-10-209, and have the Contractor purchase or provide services for eligible persons under the provisions of C.R.S. § 25.5-10-211 et seq. In accordance with applicable statutes and rules, the Contractor, has been designated as the Community Centered Board serving Arapahoe and ▇▇▇▇▇▇▇ County and the City of Aurora.
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Service Support Requirements. During the Term of this Agreement and for [...***...] after delivery by Supplier of the last unit of the Product for Teradata, Supplier will provide support in accordance with Exhibit D and Exhibit F. Such support will be provided [...***...], except with respect to [...***...].
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Service Support Requirements. 1.4.2.1. The Contractor shall administer and purchase or provide services and supports for persons determined to be eligible under this Contract. The Contractor shall not be responsible for guaranteeing services to eligible persons under this Contract in the event that there are no Providers available to provide services. The following services and supports shall be purchased or provided by the Contractor:
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Service Support Requirements. LEAD TIME, DELIVERY, AND PAYMENT.......................................... 12 7. TAXES..................................................................... 14 8. QUALITY................................................................... 14 9.
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Related to Service Support Requirements

  • Support Requirements If there is a dispute between the awarded vendor and TIPS Member, TIPS or its representatives may assist, at TIPS sole discretion, in conflict resolution or third party (mandatory mediation), if requested by either party. TIPS, or its representatives, reserves the right to inspect any project and audit the awarded vendors TIPS project files, documentation and correspondence. TIPS Members stand in the place of TIPS as related to this agreement and have the same access to the proposal information and all related documents. TIPS Members have all the same rights under the awarded Agreement as TIPS.

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Subcontract Requirements As required by Section 6.22(e)(5) of the Administrative Code, Contractor shall insert in every subcontract or other arrangement, which it may make for the performance of Covered Services under this Agreement, a provision that said subcontractor shall pay to all persons performing labor in connection with Covered Services under said subcontract or other arrangement not less than the highest general prevailing rate of wages as fixed and determined by the Board of Supervisors for such labor or services.

  • Procurement Requirements If the Sponsor has, or is required to have, a procurement process that follows applicable state and/or federal law or procurement rules and principles, it must be followed, documented, and retained. If no such process exists, the Sponsor must follow these minimum procedures: 1) Publish a notice to the public requesting bids/proposals for the project; 2) Specify in the notice the date for submittal of bids/proposals; 3) Specify in the notice the general procedure and criteria for selection; and 4) Sponsor must contract or hire from within its bid pool. If bids are unacceptable the process needs to be repeated until a suitable bid is selected. 5) Comply with the same legal standards regarding unlawful discrimination based upon race, gender, ethnicity, sex, or sex-orientation that are applicable to state agencies in selecting a bidder or proposer. Alternatively, Sponsor may choose a bid from a bidding cooperative if authorized to do so. This procedure creates no rights for the benefit of third parties, including any proposers, and may not be enforced or subject to review of any kind or manner by any entity other than the RCO. Sponsors may be required to certify to the RCO that they have followed any applicable state and/or federal procedures or the above minimum procedure where state or federal procedures do not apply.

  • Agreement Requirements This agreement will be issued to cover the Janitorial Service requirements for all State Agencies and shall be accessible to any School District, Political Subdivision, or Volunteer Fire Company.