Service Tools Sample Clauses

The 'Service Tools' clause defines the rights and responsibilities regarding any tools, equipment, or software that a service provider uses to deliver their services. Typically, this clause clarifies whether such tools remain the property of the provider, how they may be used during the engagement, and any restrictions on the client's access or use of these tools. For example, it may specify that proprietary software or diagnostic equipment brought onsite by the provider must not be copied or retained by the client after the service is complete. The core function of this clause is to protect the provider's ownership of their tools and intellectual property, while ensuring both parties understand the boundaries of tool usage during the service relationship.
Service Tools. Philips provides test tools for Philips employees only and test tool calibration services only for Philips owned tools. Should Customer desire, Philips will manage Customer test tools at Customer expense.
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Service Tools. Dealer agrees to keep in inventory all special tools required by the Company to service the PRODUCTS listed in Schedule B.
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Service Tools. ▇▇▇▇▇ will make available to Client through its Designated IT Technical Users, access to the Marco Customer Portal to open change requests or support incident service requests. In emergency situations, Designated IT Technical Users may also call ▇▇▇▇▇’s toll-free phone number, email support, or live chat.
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Service Tools. Marco will make available to Client through its Designated IT Technical Users, access to the Marco Customer Portal to open change requests or support incident service requests. In emergency situations, Designated IT Technical Users may also call Marco’s toll-free phone number, email support, or live chat.
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Service Tools. 14.1. BT shall on and subject to the terms and conditions set out in this paragraph 14 provide the Reporting Tools to the Communications Provider. 14.2. BT may set (and the Communications Provider shall comply with):
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Service Tools. Bandwidth provides our Resellers the following tools to manage, provision, and use Emergency Services:
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Service Tools. 16.1 SA may usetools,scripts,software,andutilities (collectively, the “Tools”) to monitor and administer the services provided under the Agreement and to help resolve Customer’s service requests. The Tools will not collect, report or store any Customer Data residing in the service production environment, except as necessary to troubleshoot service requests under the Agreement. Data collected by the Tools (excluding production data) may also be used to assist in managing SA’s product and service portfolio and for license management. Customer agrees that (i) except as set forth in the following paragraph, Customer may not access or use the Tools, and (ii) Customer will not use or restore the Tools from any tape backup at any time following termination of the Agreement. 16.2 If SA provides Customer with access to or use of any Tools in connection with the SaaS Services provided under the Agreement, Customer’s right to use such Tools is governed by the license terms that SA specifies for such Tools; however, if SA does not specify license terms for such Tools, Customer shall have a non-transferable, non- exclusive, limited right to use such Tools solely to facilitate Customer’s administration and monitoring of Customer’s services environment, subject to the terms of the Agreement. Any such Tools are provided by SA on an “as is” basis and SA does not provide technical support or offer any warranties for such Tools. Customer’s right to use such Tools will terminate upon the earlier of SA’s notice or the end of the Term, mentioned in the Order Form, and renewal thereof (if any), or the date that the license to use such Tools ends under the license terms specified for such Tools.
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Service Tools. TCA could use tools, scripts, programs, and material (conjunctively referred to as “Tools”) to revise and administrate the On Demand Services as well as to aid to attend the requirements of attention to problems of You. The Tools will not collect, report, or store your information that resides at the On Demand Services, with exception of that which is necessary to resolve the requests of You or any other problem with the On Demand Services. As long as the information collected by the Tools is in force, the information may be use to contribute to the administration of TCA products and service portfolio, as well as to the administration of the licenses.
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Related to Service Tools

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • SERVICE DELIVERABLES You will receive service on the Covered Product as described below: Carry-In: Unless otherwise provided in this Agreement, the Covered Product must be shipped or delivered and retrieved by You at Our authorized service center during normal business hours. In-Home/On-Site: Service will be performed in Your home or on-site as indicated on the Declarations Page of this Agreement, or on Your sales receipt or invoice provided You have fulfilled the following requirements: (1) provide Our authorized technician with accessibility to the Covered Product; (2) provide a non-threatening and safe environment for Our authorized technician; and (3) an adult over the age of 18 must be present for the period of time Our authorized technician is scheduled to provide service and while Our authorized technician is on Your property servicing the Covered Product. In-Home Service will be provided by Our authorized service provider during regular business hours, local time, Monday through Friday, except holidays. Our authorized service center may opt to remove the Covered Product to perform service in-shop. The Covered Product will be returned upon completion. Additional time and mileage charges for in-home repairs outside of twenty-five (25) contiguous land miles or the normal service radius of Our authorized service center are not covered by this Agreement, and are Your responsibility.

  • Hosting Services NCR Voyix shall furnish facilities, equipment, computer programs and services, as specified from time to time by NCR Voyix, that NCR Voyix deems necessary for operation and maintenance of the System (collectively, the “Hosting Services”).

  • Customer Equipment “Customer Equipment” means any Customer-owned or provided software, hardware or services that you elect to use in connection with the Service(s). You agree to allow us and our agents the rights to insert CableCARDs and other hardware in the Customer Equipment, send software and/or downloads to the Customer Equipment and install, configure, maintain, inspect and upgrade the Customer Equipment. You warrant you are either the owner of the Customer Equipment or that you have the authority to give us access to the Customer Equipment. You should call Customer Service at ▇-▇▇▇-▇▇▇-▇▇▇▇ to find out if it meets our technical, security and other requirements. We reserve the right to disallow the use of Customer Equipment that we determine is not compatible with our network. We shall have no obligation to provide, maintain, or service Customer Equipment, including, but not limited to, Customer Equipment to which the Company or a third party has sent software or downloads. If you use Customer Equipment, you agree that the following limitation of liability shall apply: THE COMPANY DOES NOT WARRANT THAT CUSTOMER EQUIPMENT WILL ENABLE YOU TO SUCCESSFULLY INSTALL, ACCESS, OPERATE, OR USE THE SERVICE(S). YOU ACKNOWLEDGE THAT ANY SUCH INSTALLATION, ACCESS, OPERATION, OR USE COULD CAUSE CUSTOMER EQUIPMENT TO FAIL TO OPERATE OR COULD CAUSE DAMAGE TO CUSTOMER EQUIPMENT, YOU, YOUR PREMISES OR COMPANY EQUIPMENT. NEITHER THE COMPANY NOR ANY OF ITS AFFILIATES, SUPPLIERS OR AGENTS SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY SUCH FAILURE OR DAMAGE, INCLUDING LACK OF 911/E911 CAPABILITY OR DIALING ASSOCIATED WITH A SECURITY SYSTEM. YOUR USE OF CUSTOMER EQUIPMENT MAY PREVENT PROVISION OF SERVICE. The foregoing limitation of liability is in addition to and shall not limit any other limitation of liability set forth in this Agreement.