Services and availability Clause Samples
The 'Services and availability' clause defines the scope of services to be provided and outlines when and how these services will be accessible to the client. It typically specifies the types of services included, any limitations or exclusions, and the expected hours or conditions of availability, such as business hours or scheduled maintenance periods. This clause ensures both parties have a clear understanding of what services are covered and when they can be accessed, helping to prevent misunderstandings and manage expectations regarding service delivery.
Services and availability. E.
3.1. All of the Contractor’s services shall be performed on the basis of an obligation to perform to the best of its's ability, unless and insofar as the Contractor has explicitly promised a result in the Written Agreement and the result concerned has also been described sufficiently specified.
Services and availability. 11.1 Whilst every effort has been made to ensure that all descriptions of Services available from ClientBank correspond to the actual Services, ClientBank is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether.
11.2 ClientBank does not represent or warrant that such Services will be available. Availability indications are not provided on the Website.
Services and availability. C.6.1 All services of the Contractor are performed on the basis of a best efforts obligation, unless and insofar as the Contractor has explicitly promised a result in the Written Agreement and the result concerned has also been described with sufficient certainty.
C.6.2 The electronic transmission of data from the Client in the context of the Services, in any way whatsoever, takes place at the risk and expense of the Client.
C.6.3 The Contractor is never obliged to also supply the applications made remotely available on a physical data carrier (e.g. CD or USB stick) to the Client.
C.6.4 If the Services are (partly) delivered through Services and / or networks of the Contractor, the Contractor will make an effort to minimize downtime.
C.6.5 The Contractor does not offer any guarantees about the exact amount of uptime, unless otherwise agreed in the quotation by means of an SLA designated as such. Unless otherwise provided in an applicable SLA, this article applies.
C.6.6 Unless proof to the contrary, the availability and service level measured by the Contractor will serve as complete proof.
C.6.7 The Contractor will endeavour to ensure that the Client can use the networks that are directly or indirectly connected to the Contractor's network. However, the Contractor cannot guarantee that these networks will be available at any time. Legal and contractual conditions may be attached to the use of third-party networks. The Contractor will make an effort to inform the Client of this in a timely manner.
C.6.8 If, in the opinion of the Contractor, a danger arises for the functioning of the Services or the network of the Contractor or third parties and / or the services provided via a network, in particular due to excessive sending of e-mail or other data, poorly secured Services or activities of viruses, trojans and similar software, the Contractor is entitled to take all measures they reasonably consider necessary to prevent this.
C.6.9 The Contractor has the right to put the Services or parts thereof temporarily out of use for the purpose of maintenance, adjustment or improvement thereof. The Contractor will try to have such a decommissioning take place outside office hours as much as possible and will make an effort to inform the Client in good time of the planned decommissioning. However, the Contractor is never obliged to pay compensation for damage that has arisen in connection with such decommissioning, unless explicitly agreed otherwise in Writing, for exa...
Services and availability. 7.1 Service Availability We strive to maintain the availability of our Services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our Services at any time without notice.
7.2 Third-Party Services Our Services may integrate with or link to third-party services. We are not responsible for the availability, accuracy, or content of third-party services.
Services and availability. 10.1 InSight services consist of making available Enabler-Data to Licensee via a web user interface accessible through the InSight website and providing query and reporting capabilities as well as tag license management services.
10.2 ProQure will use its best endeavors to provide access to InSight and all or certain parts of the Enabler-Data and related services subject to this TULA and applicable special terms. ProQure reserves the right to improve, expand, change or delete Enabler-Data in whole or in part (e.g. in relation to functionalities).
10.3 ProQure will use reasonable endeavors to hold access to InSight available to Licensee at any time. However, there may occur service interruptions or performance problems due to technical reasons, e.g. electricity shortfalls, emergency repairs, failure of telecommunication systems, maintenance, or network problems. ProQure will make reasonable efforts to minimize such disruptions where it is within ProQure's reasonable control.