Common use of Services Availability Clause in Contracts

Services Availability. 3.2.1 Excluding scheduled downtime, the Services will be available to Authorised Users for not less than 98% of the time each calendar year of the Term (Uptime Percentage). 3.2.2 If downtime (as detailed below) exceeds the specified percentage (Uptime Percentage) 5 (five) times within a contract period (a Service Level Default) the Customer may pursue the option of immediate contract termination.

Services Availability. 3.2.1 Excluding scheduled downtime, the Services will be available to Authorised Users for not less than 98% of the time each calendar year of the Term (Uptime Percentage). 3.2.2 If downtime (as detailed below) exceeds the specified percentage (Uptime Percentage) 5 (five) times within a contract period (a Service Level Default) functionality the Customer may pursue same as or similar to the option features and functionality of immediate contract termination.the Hosted Software;