Shift Swapping. Where two or more Employees agree among themselves to swap shifts (working days or times), the following criteria shall apply. ▪ No roster adjustments will take place or overtime be paid as a direct result of the shift swap. The swap must balance hours for each Employee within the settlement period of the swap or the subsequent settlement period. ▪ Employees are permitted to swap shifts (days or times) provided the operational requirements of the Company are met and the relevant supervisor or manager has granted permission. ▪ Approval for shift swaps will not be unreasonably withheld and must follow Centre processes in place from time to time, including the recording of swaps as locally agreed. ▪ Shift swaps will be available to people within the same classification level.
Appears in 2 contracts
Sources: Serco Immigration Services Agreement, Serco Immigration Services Agreement