SLA Change Control. Any changes to the level of Service pursuant to this SLA provided during the Term (including renewals) of the Prime Services Agreement will be requested and documented. Either Party can request a change. All changes will be documented as an addendum to this SLA. Changes will be subjected to approval of ESIC.
Appears in 3 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)