Software, Hosting Services, Maintenance and Support. 3.1 The Supplier shall perform the Hosting Services and the Maintenance and Support services as set out in Schedule 1 to ensure it can deliver the Services in accordance with the Service Level Agreement set out in Schedule 2. The Supplier shall engage its service provider to perform the Hosting Services on its behalf in accordance with international best practice. The hosting service provider will be bound by a service level agreement to deliver the service to strict performance tolerances.
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Sources: Software and Services Agreement, Software and Services Agreement