Software Issue Clause Samples

A Software Issue clause defines how problems, defects, or malfunctions in software are identified, reported, and addressed within a contractual relationship. Typically, this clause outlines the process for notifying the responsible party of a software issue, the expected response or resolution times, and any obligations for fixing bugs or providing updates. Its core practical function is to ensure that both parties have a clear, agreed-upon procedure for handling software problems, thereby minimizing disputes and ensuring timely resolution of technical issues.
Software Issue. Any Claim or allegation of defect in computer software used in the operation of Your Vehicle, other than a Claim or alleged defect that is directly related to some other defect in workmanship or Materials which affects Your Vehicle.
Software Issue. A Software Issue is defined as a code defect that meets all of the following criteria: the code defect is

Related to Software Issue

  • Software Updates ▇▇▇▇▇ agrees to keep current with software licensed from Skyward and will install new versions on a timeline approved by ▇▇▇▇▇ governance. This timeline will be communicated by NWRDC to the Districts.

  • Software Warranty We warrant that the Tyler Software will perform without Defects during the term of this Agreement. If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLA and our then current Support Call Process.