Software Maintenance Activities Clause Samples

The Software Maintenance Activities clause defines the scope and responsibilities related to ongoing support and updates for software after its initial delivery. It typically outlines the types of maintenance provided, such as bug fixes, security patches, and minor enhancements, and may specify response times or procedures for reporting issues. This clause ensures that the software remains functional and secure over time, providing clarity on the obligations of the provider and the expectations of the client regarding post-deployment support.
Software Maintenance Activities. At its discretion, Sprint may provide remote software updates to the AIRAVE Pro Connect, and the updates may occur during business hours and will cause brief interruptions to the operation of the AIRAVE Pro Connect.
View SourceView Similar (5)
Software Maintenance Activities. The ISO standard (ISO/IEC 14764) for software maintenance divides software maintenance in four categories (Fig. 1). The two dimensions for these categories are the timing of the change (proactive or reactive) and the goal of the change (correction or enhancement). Using these dimensions we will discuss the various maintenance categories and the initial agreements made at Batelco on these categories. Correction Enhancement Proactive Preventive Perfective Reactive Corrective Adaptive Batelco IT software Maintenance and Support organizations currently work on software systems developed internally with access to source code. Progressively, because of the planned acquisition of many turnkey software solutions (SAP/R3, eCommerce and IP-billing) the maintenance services will have to adapt: a third party then owns the source code and a maintenance and support contract with a third party is required to formalize the third party supplier Service Levels. The Maintenance and Support section then becomes the main interface to this supplier, which in turn Guarantees application services levels in the area of functionality corrections and enhancements.
View Source

Related to Software Maintenance Activities

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • Hardware Maintenance Hardware Purchased from NCR Voyix or a Reseller is eligible for coverage under NCR Voyix’s Hardware Maintenance Policy for an additional monthly fee, provided however, that some restrictions apply. Subscribed Hardware includes Hardware Maintenance at no additional charge, subject to timely payment of all fees. Provided that you are current on your payment obligations and otherwise in compliance with this Agreement, your Hardware Maintenance includes remote maintenance services and support via telephone, email or live text or chat on the terms stated at the Account Portal (you acknowledge that third-party message and data rates may apply). NCR Voyix’s now-current Hardware Maintenance Policy can be found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/dam/restaurant/docs/ncr-us- merchant-hw-maintenance-policy-ac.pdf.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at ▇▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇.

  • Routine Maintenance (i) CRC shall be responsible for Routine Maintenance when necessary or desirable to maintain the Shared Assets in a safe operating condition, and to permit and facilitate (A) the performance by CRC of its obligations pursuant to this Agreement, and (B) the use of Shared Assets by the Operators in accordance with this Agreement. (ii) CSXT or NSR, directly or through their respective affiliates, may perform the work which CRC performed prior to the date of this Agreement when (A) CRC does not possess the skills needed for such work, (B) CRC lacks the necessary employees to do such work in a timely fashion, or (C) CRC does not possess the equipment needed to do such work. CRC and the party performing the work shall agree to a reasonable fee for such work prior to performance. CRC, CSXT and NSR may agree to have additional work performed either by CSXT, NSR or their affiliates.

  • Operation and Maintenance Manuals Receipts for transmittal of Operation and Maintenance Manuals, Brochures and Data to the Design Professional (or Commissioning Agent) as required by Section 6.1.1.5.