Software Maintenance Service. During mutually agreed Maintenance Service periods, SPEEDGOAT shall provide service for the SPEEDGOAT Software as permitted by Swiss law: delivering subsequent releases of the software, if any; exerting reasonable efforts to both (a) provide, within a reasonable time, workarounds for any material programming errors in the current release of the SPEEDGOAT Software that are directly attributable to SPEEDGOAT, and (b) correct such errors in the next available release, provided you provide SPEEDGOAT with sufficient information to identify the errors (Maintenance Service). During this same paid Maintenance Service term, you shall also be entitled to receive technical support by phone and e- mail for the current release of the SPEEDGOAT Software. SPEEDGOAT has no obligation to provide Maintenance Service to you after the Initial Maintenance Period unless it is purchased by you in accordance with the agreement and as permitted by Swiss law.
Appears in 2 contracts
Sources: End User License Agreement, End User License Agreement