SOFTWARE MAINTENANCE & UPGRADE Sample Clauses

The SOFTWARE MAINTENANCE & UPGRADE clause defines the obligations and procedures for maintaining and updating software after its initial delivery. Typically, this clause outlines the scope of maintenance services, such as bug fixes, security patches, and compatibility updates, as well as the process for implementing new features or enhancements. By specifying these responsibilities, the clause ensures that the software remains functional, secure, and up-to-date throughout its lifecycle, thereby minimizing operational disruptions and clarifying the parties' ongoing commitments.
SOFTWARE MAINTENANCE & UPGRADE. Licensor will provide generally available Software upgrades to Licensee through a "Maintenance & Upgrade" ("M&U" or "Maintenance") program as described below: (a) Under Perpetual License, Licensee receives an initial one (1) year Maintenance & Upgrade, commencing on the date on which Licensor accepts Licensee's order by issuing the License Key or the date on which the License Key is activated, whichever comes first. Licensee may purchase additional software Maintenance & Upgrade at the then-current rate for one or more years, before or after expiration of the software Maintenance & Upgrade term. Each Maintenance & Upgrade term will start on the date following expiration of the previous Maintenance & Upgrade term regardless of when it is purchased. When operating under the Perpetual License, the Software contains a feature that checks the Software's release date against the expiry date of the Maintenance & Upgrade associated with the License Key, and determines whether activated License is entitled to use the particular release of the Software. If the Maintenance & Upgrade has expired before the Software's release date, the Software will cease certain functions and revert the Software back to the Free Developer License. To rectify the problem, Licensee must purchase additional Maintenance & Upgrade to extend the Software maintenance, or downgrade to an older release of the Software. (b) Under Subscription License, Licensee receives free Maintenance & Upgrade during the entire subscription term.
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SOFTWARE MAINTENANCE & UPGRADE. A. IMPAC agrees that at time of the initial installation of the IMPAC Products, each US Oncology ASP site will receive the most current production version of the IMPAC Products set forth on Exhibit B. IMPAC shall provide each US Oncology ASP cluster with upgrades of new releases for the IMPAC Products as long as such cluster's *** fees are paid current. Upgrades of the licensed IMPAC Products on the IMPAC servers will be coordinated with the appointed representative for the respective US Oncology ASP site/cluster. B. Multi-ACCESS Help is updated with every release. Additionally, release notes are distributed to describe new features and enhancements specific to that release. Upon coordination of the software updates, IMPAC agrees to provide each US Oncology ASP site an IMPAC software "Release Note" detailing the new features and enhancements specific to that release. Accepted at Mountain View, California: US Oncology, Inc. IMPAC Medical Systems, Inc. BY: /s/ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ BY: /s/ ▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇▇ --------------------------------- -------------------------- ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇▇ TITLE: VP & GM Cancer Center Svcs. President & CEO --------------------------- DATE: 5/31/02 DATE: 6/3/02 ----------------- --------------- *** Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A US Oncology Sites ------------------------------------------------------------------------------------------------------------------------------------ AZ CO Portland ▇▇▇▇▇ WA OK NY NV ------------------------------------------------------------------------------------------------------------------------------------ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇ NCS Vancouver Williamette N Spokane Stillwater Amsterdam NROC East (▇▇▇▇▇) Green Valley Colorado Springs Rose Quarter S Spokane Oklahoma City ▇▇▇▇▇▇ ▇▇▇▇▇▇ NROC Main Northwest Englewood ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ NROC Siena St. Mary's ▇▇▇▇▇▇▇▇ Tulsa ▇▇▇▇▇▇ NROC West Yuma ------------------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------------------ TOPA IL IN OH KS MN MO ------------------------------------------------------------------------------------------------------------------------------------ ▇▇▇▇▇▇▇ Plano Niles S Indy S Dayton Ove...
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Related to SOFTWARE MAINTENANCE & UPGRADE

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • Hardware Maintenance Hardware Purchased from NCR Voyix or a Reseller is eligible for coverage under NCR Voyix’s Hardware Maintenance Policy for an additional monthly fee, provided however, that some restrictions apply. Subscribed Hardware includes Hardware Maintenance at no additional charge, subject to timely payment of all fees. Provided that you are current on your payment obligations and otherwise in compliance with this Agreement, your Hardware Maintenance includes remote maintenance services and support via telephone, email or live text or chat on the terms stated at the Account Portal (you acknowledge that third-party message and data rates may apply). NCR Voyix’s now-current Hardware Maintenance Policy can be found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/dam/restaurant/docs/ncr-us- merchant-hw-maintenance-policy-ac.pdf.

  • Routine Maintenance (i) CRC shall be responsible for Routine Maintenance when necessary or desirable to maintain the Shared Assets in a safe operating condition, and to permit and facilitate (A) the performance by CRC of its obligations pursuant to this Agreement, and (B) the use of Shared Assets by the Operators in accordance with this Agreement. (ii) CSXT or NSR, directly or through their respective affiliates, may perform the work which CRC performed prior to the date of this Agreement when (A) CRC does not possess the skills needed for such work, (B) CRC lacks the necessary employees to do such work in a timely fashion, or (C) CRC does not possess the equipment needed to do such work. CRC and the party performing the work shall agree to a reasonable fee for such work prior to performance. CRC, CSXT and NSR may agree to have additional work performed either by CSXT, NSR or their affiliates.

  • Software Upgrades All Software Releases (including all Error corrections made available pursuant to this Agreement) that RSA in its sole discretion: (a) deems to be logical improvements to the Software; (b) make generally available to all licensees of the Software; and (c) does not separately price or market.

  • MAINTENANCE SERVICE Free maintenance services including spares shall be provided by the vendor during the period of warranty. User, at its discretion may ask the vendor to provide maintenance services after warranty period, i.e. Annual maintenance and repairs of the system at the rates indicated by bidder in its proposal and on being asked so, the vendor shall provide the same. The cost of annual maintenance and repairs cost (after warranty period), which will include cost of spares replaced, shall be paid in equal quarterly installments at the end of each quarter.