Program Integrity The state must have processes in place to ensure that there is no duplication of federal funding for any aspect of the demonstration.
Data Integrity Policies and procedures to ensure the confidentiality, integrity, and availability of Customer Data or Professional Services Data and protect it from disclosure, improper alteration, or destruction.
Data Integrity Control Personal Data will remain intact, complete and current during processing activities.
Integrity In addition to any applicable statutory restrictions, the Contractor shall not, in connection with this or any other agreement with the State, directly or indirectly (i) offer, confer, or agree to confer any pecuniary benefit on anyone as consideration for any State officer or employee’s decision, opinion, recommendation, vote, other exercise of discretion, or violation of a known legal duty; or (ii) offer, give, or agree to give to anyone any gratuity for the benefit of, or at the direction or request of, any State officer or employee. For purposes of clause (ii), “gratuity” means any payment in the form of cash, travel, entertainment, gifts, meals, lodging, loans, subscriptions, advances, deposits of money, services, employment, or contracts of any kind.
Troubleshooting USER AGENCY agrees that its employees will contact the USER AGENCY Information Technology (IT) Department or representatives before contacting SYSTEM PROVIDER regarding issues related to this Agreement. USER AGENCY agrees that if its IT Department determines there is a problem related to connectivity with SYSTEM PROVIDER, the USER AGENCY will contact SYSTEM PROVIDER's IT Help Desk at (▇▇▇) ▇▇▇-▇▇▇▇ and will send an email to ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇. After business hours, USER AGENCY may contact the SYSTEM PROVIDER Police Command and Control Center at (▇▇▇) ▇▇▇-▇▇▇▇ for assistance. SYSTEM PROVIDER agrees to make reasonable efforts to identify and remediate any problem as quickly as possible; however, SYSTEM PROVIDER does not guarantee any specific uptime, nor is SYSTEM PROVIDER liable for any damages associated with performance under this Agreement, including but in no way limited to any downtime.