Sprint Responsibilities. 5.1 Sprint will perform work as described in a signed Sprint Statement of Work (SOW) in a good workmanlike manner, satisfying at least generally accepted practices or procedures. Sprint warrants that none of its referred or assigned employees are unauthorized aliens as defined in the Immigration Reform and Control Act of 1986. 5.2 Sprint will perform work during normal business hours (8AM β 5PM, local time, Monday β Friday), unless otherwise stated in the SOW. 5.3 Sprint is not liable for direct damages related to network security breaches, intrusions (including denial of service, hackers, holes/worms, and other software deficiencies), or equipment damages that occur in the course of performing the Sprint Plus Service. 5.4 Sprint will provide standard customer service support for Sprint Plus Services.
Appears in 2 contracts
Sources: Sprint Plus Services Product Annex, Sprint Plus Services Product Annex