Common use of Standard Operating Procedure Clause in Contracts

Standard Operating Procedure. The service provider will have developed a Standard Operating Procedure (SOP) which specifically details the operational delivery of the Minor Ailments Service in accordance with this specification. • The service provider must ensure that all staff working in the pharmacy have relevant knowledge, are appropriately trained and operate within the SOP, this includes understanding when to recommend the service to clients. • The SOP should be reviewed at least every two years or before if circumstances dictate. Each review should be documented and the SOP subject to version control. Staff must read, date and sign the SOP after a review. • The SOP must be available to the commissioner if requested.