Standard Service Hours Clause Samples

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Standard Service Hours. Those hours during which the Fuse Technology Service Desk (CSD) or its upstream Third Party Service Provider is staffed and infrastructure monitoring systems are operational and alarm surveillance occurs. 24 hours a day, 7 days a week, 52 weeks a year. 3. Fault Classification All faults are classified by severity as follows: Interrupted Faults Service is completely non-operational. Non-Interrupted Faults Service is degraded but still operational The severity of faults are classified by the Fuse Technology CSD and advised to You at the time of logging the fault.
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Standard Service Hours. 4.1.1 The Standard Service Hours for each element of the service are as follows: E-Recruitment website 24 hours a day 365/6 days a year, including Bank Holidays Helpdesk 8.30am to 6.00pm Monday to Friday, excluding Bank Holidays
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Standard Service Hours. Unless otherwise specified in the Project Overview or Services and Deliverables, pricing is based on the assumption that Services will be performed between 8:00 AM and 5:00 PM local site time, Monday- Friday, excluding WalkerCom-designated holidays (“Standard Service Hours”). Work performed outside Standard Service Hours may be subject to overtime charges at the following rates: Evenings, Monday-Friday 5:00 PM-8:00 AM Saturday 12:00 AM (midnight)–Monday 8:00 AM Saturday, 8:00 AM–12:00 AM (midnight) WalkerCom-designated holidays • Designate single point of contact (SPOC) for WalkerCom. Individual will have a thorough understanding of business requirements and technical environment, and will be authorized to make binding decisions on Customer’s behalf. • Provide any system required reports for design and engineering. • Assure Network readiness and quality of service (QoS) • Submit purchase orders necessary for the purchase of the Products and Services specified in the Statement of Work. • Verify and complete the necessary forms and questionnaires provided by the WalkerCom representative. • Verify and arrange for installation of all applicable network connections and provide all circuit information (e.g., IP address, subnet mask, gateway, machine names, and modem numbers) including network diagrams. • Ensure that demarcation (DMARC) and applicable wiring are identified and that DMARC points can be connected to WalkerCom’s/Avaya’s equipment with the cables that have been provided. • Ensure that a 7x24 dedicated remote-access line is installed no later than the date on which WalkerCom begins work. WalkerCom will also required system DAmin log in and password privileges for the duration of the project. • Obtain all necessary permits and/or licenses required prior to installation of equipment. These costs are not included in this SOW. • Accept receipt of all equipment; retain shipping documentation; inventory shipments by box count; and report any obvious external damages. • Provide secured site for storage and installation of equipment, including all necessary electrical, wiring, grounding and HVAC. Provide floor plans for equipment-room configuration and related locations, if applicable. • Verify and arrange for installation of equipment provided by third-party vendors, including connectivity, if applicable. • Ensure the performance of services provided by third-party vendors, if applicable. • Provide properly equipped training room including all necessary faci...
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Standard Service Hours for Enabling Requirements identified in the Operating Model requiring Standard Service Hours availability;
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Standard Service Hours. Monday-Friday 8:00 am to 5:00 pm Alaska standard time, excluding State holidays. During these times, while the maintenance and support program is in effect, Contractor will provide minimum service levels and timelines as follows:
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Related to Standard Service Hours

  • Service Hours The services shall be provided during the working hours and days as defined by the Contractor.

  • Office Hours (1) Full-time instructional academic employees shall maintain a posted five (5)-hour minimum office schedule each week. The specific office hours and office hours location shall be determined by the academic employee’s teaching schedule and shall receive the concurrence of the appropriate unit administrator. (2) Full-time academic employees whose teaching load is twenty (20) or more contact hours per week may, with the approval of the unit administrator, arrange an alternate schedule of office hours.

  • Shift Hours All shifts assigned by the Employer must conform with the following guidelines: (a) Four (4) hour shifts will be the minimum shift permitted in any one (1) day. (b) Shifts of 4, 6 or 8 hours may be assigned, subject to the provisions of Article 9.05.

  • Operating Hours Subject to Building Rules and Regulations and such security standards as Landlord may from time to time adopt, the Building shall be open to the public during the Building Operating Hours and the Premises shall be open to Tenant during hours other than Building Operating Hours.

  • Building Hours The specific hours at any individual building may vary according to the needs of the educational program of the School District. The specific hours for each building will be designated by the School District.