Statements of Work Generally. Each of the Statements of Work entered ------------------------------ into by the parties shall: (i) refer expressly to this Agreement; (ii) designate the date as of which the provisions of the Statement of Work shall be effective and, if applicable, the term or period of time during which Service Provider shall perform Services, provide resources or otherwise discharge its obligations as specified in the Statement of Work if different from the term set out in this Agreement (excluding for this purpose the Statement of Work); (iii) describe the Services to be performed, Work Product (as defined herein) to be delivered, resources to be provided or obligations to be discharged by Service Provider pursuant to the Statement of Work; (iv) describe the obligations of Service Recipient related to the Statement of Work, including any facilities, equipment, personnel and tasks or other support to be provided or performed by Service Recipient; (v) specify the payments to be made to Service Provider under the Statement of Work, or, if applicable, the basis on which such payments shall be computed; and (vi) specify any other terms and conditions appropriate to the Services to be performed and the obligations of the parties. If there is any conflict or inconsistency between the terms and conditions of a Statement of Work and the terms and conditions of this Agreement (excluding for this purpose the Statement of Work), the terms and conditions of the Statement of Work shall control. Service Recipient may request services through a letter, email, or other written or electronic medium. The request for services will outline the nature and scope of the services requested. Within thirty (30) days after receipt of the request for services, Service Provider shall provide a high-level estimate of the activities to be performed along with an estimate of the number of hours required to perform each of the activities. Preparation of the high level estimate shall be charged at the hourly rates then in effect between Service Provider and Service Recipient, or if no rate is specified, at Service Provider's then-current rate for such activity. Service Recipient shall have thirty (30) days to notify Service Provider if Service Recipient desires Service Provider to prepare a Statement of Work. Unless otherwise specified in a particular Statement of Work, the Statement of Work shall be issued on a time and materials basis and shall include an estimate of the hours needed to complete the Statement of Work and the hourly rates applicable to the services being provided. All services are contemplated to be performed at Service Provider's location during normal business hours, excluding weekends and Service Provider's holidays. If a Statement of Work requires travel to Service Recipient's location or another location at the request of Service Recipient, Service Provider shall ▇▇▇▇ travel time incurred by Service Provider's employees at the hourly rate(s) specified in the Statement of Work. Service Provider shall issue an invoice monthly for such services in accordance with this Agreement. For any Statement of Work for which GTE's GTEDS affiliate is a Service Provider hereunder, the terms and conditions contained in Attachments 1 and 2, entitled "Service Level Agreement for Application Enhancement and Development" and "SAP R/3 Service Level Agreement", respectively, shall apply to such Statement of Work.
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Statements of Work Generally. Each of the Statements of Work entered ------------------------------ into by the parties shall: (i) refer expressly to this Agreement; (ii) designate the date as of which the provisions of the Statement of Work shall be effective and, if applicable, the term or period of time during which Service Provider shall perform Services, provide resources or otherwise discharge its obligations as specified in the Statement of Work if different from the term set out in this Agreement (excluding for this purpose the Statement of Work); (iii) describe the Services to be performed, Work Product (as defined herein) to be delivered, resources to be provided or obligations to be discharged by Service Provider pursuant to the Statement of Work; (iv) describe the obligations of Service Recipient related to the Statement of Work, including any facilities, equipment, personnel and tasks or other support to be provided or performed by Service Recipient; (v) specify the payments to be made to Service Provider under the Statement of Work, or, if applicable, the basis on which such payments shall be computed; and (vi) specify any other terms and conditions appropriate to the Services to be performed and the obligations of the parties. If there is any conflict or inconsistency between the terms and conditions of a Statement of Work and the terms and conditions of this Agreement (excluding for this purpose the Statement of Work), the terms and conditions of the Statement of Work shall control. Service Recipient may request services through a letter, email, or other written or electronic medium. The request for services will outline the nature and scope of the services requested. Within thirty (30) days after receipt of the request for services, Service Provider shall provide a high-level estimate of the activities to be performed along with an estimate of the number of hours required to perform each of the activities. Preparation of the high level estimate shall be charged at the hourly rates then in effect between Service Provider and Service Recipient, or if no rate is specified, at Service Provider's then-current rate for such activity. Service Recipient shall have thirty (30) days to notify Service Provider if Service Recipient desires Service Provider to prepare a Statement of Work. Unless otherwise specified in a particular Statement of Work, the Statement of Work shall be issued on a time and materials basis and shall include an estimate of the hours needed to complete the Statement of Work and the hourly rates applicable to the services being provided. All services are contemplated to be performed at Service Provider's location during normal business hours, excluding weekends and Service Provider's holidays. If a Statement of Work requires travel to Service Recipient's location or another location at the request of Service Recipient, Service Provider shall ▇▇▇▇ travel time incurred by Service Provider's employees at the hourly rate(s) specified in the Statement of Work. Service Provider shall issue an invoice monthly for such services in accordance with this Agreement. For any Statement of Work for which GTE's GTEDS affiliate is a Service Provider hereunder, the terms and conditions contained in Attachments 1 and 2, entitled "Service Level Agreement for Application Enhancement and Development" and "SAP R/3 Service Level Agreement", respectively, shall apply to such Statement of Work.
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