Step D. If the employee is not satisfied with the solution by the Department Director, the grievance, in writing, may be presented to the City Administrator within seven (7) calendar days. The City Administrator shall attempt to resolve the matter and notify the employee in writing within fourteen (14) calendar days. If the grievance is not pursued to the next level within ten (10) workdays, it shall be presumed resolved.
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Sources: Collective Bargaining Agreement, Collective Bargaining Agreement