Common use of Steps Clause in Contracts

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first discuss the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first discuss the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 Step3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an employee has : The designated Union representative, with or without the employee, shall attempt to resolve the matter by requestinga Step 1 grievance meeting, in writing, with the Court Administrator or designee. The Court Administrator or designee shall schedule a complaint, the employee should first meeting to discuss the matter grievance with the employee’s Supervisordesignated Union representative within seven (7) calendar days of the request and shall respond, who will attempt in writing, to settle the matterUnion within seven (7) calendar days of the meeting. (ii) Step 2: If the issue is grievance has not satisfactorily resolvedbeen resolved to the satisfaction of the Local Union within thirty-five (35) calendar days after the employee, through the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolveduse of reasonable diligence, within 30 days of when the employee first knew or should have known knowledge of the first occurrence of the event giving rise to the disputegrievance, it may be presented in writing by the designated Union Representative to the Judicial District Administrator or designee who has been authorized by the Employer to process grievances. The written grievance shall state the nature of the grievance, the ▇▇▇▇▇▇▇ must put facts upon which it is based, the facts in writing on condition(s) of employment allegedly violated, the Articles of the Agreement allegedly violated, and the relief requested. The Employer/designee shall arrange a standard form provided meeting with the Union Representative to discuss the grievance within fourteen (14) calendar days. A written response shall be forwarded to the Union Representative within fourteen (14) calendar days of the Step 2 meeting. Step 3: If the grievance has not been resolved by the Company operationof Step 2 and give it the Union intends to continue the grievance, the Union shall, within fourteen (14) calendar days after receipt of the District Administrator’s response, appeal the matter to the Supervisor, who has 3 Employer’s Labor Relations Manager. The appeal must be in writing. The Labor Relations Manager and the Union’s Business Agent shall meet within twenty-one (21) calendar days to give of the date the Union a written responsefiled its Step 3 notice in an attempt to resolve the grievance. The complaint form and response will not prejudice meeting shall be held within the judicial district in which the grievance arose either party from raising facts in person or arguments at future steps via electronic means, unless an alternate site is mutually agreed to. The Labor Relations Manager shall respond to the Union, in writing, within fourteen (14) calendar days of this Grievance Procedurethe Step 3 meeting. (i) Step 4: If the grievance remains unresolved after the operation of Step 3, the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 shall have sixty (60) calendar days from the time date the Labor Relations Manager’s response is due in which to submit a letter to the Labor Relations Manager stating its desire to proceed to arbitration along with a request for a panel of seven (7) arbitrators from the Supervisor’s written response in Step 1. Bureau of Mediation Services, unless a mutually agreeable arbitrator can be selected. Within thirty (ii30) Unless other provisions in Step 2 applycalendar days after the receipt of the panel, the grievance will be considered parties shall determine the arbitrator to hear the arbitration by the method provided for in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step Section 3 of this Grievance Procedurearticle. Expenses for the Arbitrator’s services and proceedings shall be born equally by the parties; however, each party shall be responsible for compensating its own representatives and witnesses. If either party cancels an arbitration hearing or asks for a last-minute postponement that leads to the arbitrator’s making a charge, the canceling party or the party asking for the postponement shall pay this charge. The decision of the arbitrator shall be final and binding upon review the parties. Except as provided in the procedures for Section 4, the arbitrator shall be requested to issue their decision within thirty (30) calendar days after the conclusion of the testimony and argument, including the filing of closing briefs, if requested by either party. If either party desires a verbatim record of the arbitration proceedings, it may cause such a record to be made, provided it pays for the record andmakesa copy available without charge to the arbitrator and, at Step 3 the copy cost rate to the other party if a copy is requested. At any step in the grievance procedure, upon mutual agreement, the parties agree may choose to meet via electronic means. Once an agreement has been reached to hold that a grievance submitted under this Section relates meeting electronically, there must be mutual agreement to contract application rather than intent, the grievance will be returned directly change that meeting back to Step 2 for full consideration of all issuesan in-person setting. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.”

Steps. a. Step 1 (i) If an employee has : The designated Union representative, with or without the employee, shall attempt to resolve the matter by requesting a complaintStep 1 grievance meeting, in writing, with the employee should first Court Administrator or designee. The Court Administrator or designee shall schedule a meeting to discuss the matter grievance with the employee’s Supervisordesignated Union representative within seven (7) calendar days of the request and shall respond, who will attempt in writing, to settle the matterUnion within seven (7) calendar days of the meeting. (ii) Step 2: If the issue is grievance has not satisfactorily resolvedbeen resolved to the satisfaction of the Local Union within thirty-five (35) calendar days after the employee, through the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolveduse of reasonable diligence, within 30 days of when the employee first knew or should have known knowledge of the first occurrence of the event giving rise to the disputegrievance, it may be presented in writing by the designated Union Representative to the Judicial District Administrator or designee who has been authorized by the Employer to process grievances. The written grievance shall state the nature of the grievance, the ▇▇▇▇▇▇▇ must put facts upon which it is based, the facts in writing on condition(s) of employment allegedly violated, the Articles of the Agreement allegedly violated, and the relief requested. The Employer/designee shall arrange a standard form provided meeting with the Union Representative to discuss the grievance within fourteen (14) calendar days. A written response shall be forwarded to the Union Representative within fourteen (14) calendar days of the Step 2 meeting. Step 3: If the grievance has not been resolved by the Company operation of Step 2 and give it the Union intends to continue the grievance, the Union shall, within fourteen (14) calendar days after receipt of the District Administrator’s response, appeal the matter to the Supervisor, who has 3 Employer’s Labor Relations Manager. The appeal must be in writing. The Labor Relations Manager and the Union’s Business Agent shall meet within twenty-one (21) calendar days to give of the date the Union a written responsefiled its Step 3 notice in an attempt to resolve the grievance. The complaint form and response will not prejudice meeting shall be held within the judicial district in which the grievance arose either party from raising facts in person or arguments at future steps via electronic means, unless an alternate site is mutually agreed to. The Labor Relations Manager shall respond to the Union, in writing, within fourteen (14) calendar days of this Grievance Procedurethe Step 3 meeting. (i) Step 4: If the grievance remains unresolved after the operation of Step 3, the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 shall have sixty (60) calendar days from the time date the Labor Relations Manager’s response is due in which to submit a letter to the Labor Relations Manager stating its desire to proceed to arbitration along with a request for a panel of seven (7) arbitrators from the Supervisor’s written response in Step 1. Bureau of Mediation Services, unless a mutually agreeable arbitrator can be selected. Within thirty (ii30) Unless other provisions in Step 2 applycalendar days after the receipt of the panel, the grievance will be considered parties shall determine the arbitrator to hear the arbitration by the method provided for in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step Section 3 of this Grievance Procedurearticle. Expenses for the Arbitrator’s services and proceedings shall be born equally by the parties; however, each party shall be responsible for compensating its own representatives and witnesses. If either party cancels an arbitration hearing or asks for a last-minute postponement that leads to the arbitrator’s making a charge, the canceling party or the party asking for the postponement shall pay this charge. The decision of the arbitrator shall be final and binding upon review the parties. Except as provided in the procedures for Section 4, the arbitrator shall be requested to issue his/her decision within thirty (30) calendar days after the conclusion of the testimony and argument, including the filing of closing briefs, if requested by either party. If either party desires a verbatim record of the arbitration proceedings, it may cause such a record to be made, provided it pays for the record and makes a copy available without charge to the arbitrator and, at Step 3 the copy cost rate to the other party if a copy is requested. At any step in the grievance procedure, upon mutual agreement, the parties agree may choose to meet via electronic means. Once an agreement has been reached to hold that a grievance submitted under this Section relates meeting electronically, there must be mutual agreement to contract application rather than intent, the grievance will be returned directly change that meeting back to Step 2 for full consideration of all issuesan in-person setting. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.”

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first discuss the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an employee has a complaint, the employee he should first discuss the matter with the employee’s his Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 Step3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonChairman.

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first discuss the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 3 (i) If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an employee has a complaint, he the employee should first discuss the matter with the employee’s his Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonChairpersonChairman.

Steps. a. Step 1 : After the previous procedure has been completed and within five (i5) If an employee has a complaintwork days of the time that the Group Leader gave his/her reply, the employee should first discuss and the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a Union ▇▇▇▇▇▇▇ may proceed by presenting a copy to handle the matter with employee’s Group Leader. The Group Leader will give his/her reply to the Supervisor. employee and the Department ▇▇▇▇▇▇▇ within three (iii3) work days of the time he/she receives the written grievance, unless mutually agreed to extend that time. At completion of this step, the Group Leader and ▇▇▇▇▇▇▇ will initial and date the grievance. If the matter has not been settled, the Union ▇▇▇▇▇▇▇ within five (5) work days may take the grievance up at the next step. Step 2: The grievance will then be discussed by the Department ▇▇▇▇▇▇▇ and Department Manager. The Department Manager will give his/her reply within three (3) work days from the time he/she received the written grievance unless it is still mutually agreed to extend that time. The ▇▇▇▇▇▇▇ and Department Manager will then initial and date the grievance. If the grievance has not resolvedbeen settled it may be taken up at the next step within five (5) work days. Step 3: If the Chief ▇▇▇▇▇▇▇ feels that the grievance is justified, the Chief ▇▇▇▇▇▇▇ may request that it be investigated by the Human Resources Department. A reply will be given within 30 five (5) days unless it is mutually agreed to extend that time. They will initial and date the grievance and note their comments. Step 4: If the grievance has not been settled by Step 3, it may be submitted for the next joint meeting of the Union and Management Committee. If it is not settled there, it may be submitted to Step 5 or the matter may then be submitted to the arbitration procedure within ten (10) work days of when the employee first knew or should have known such a meeting upon request of either party and, if necessary, an additional twenty (20) days may be allowed by agreement of the event giving rise parties. Step 5: If the grievance has not been settled by Step 4, it may be brought forward within thirty (30) working days to the dispute, Director of Labour Relations for the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days International Vice-President of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concludedBakery, Confectionery, Tobacco Workers and ▇▇▇▇▇ ▇▇▇▇▇▇▇. If it is not satisfied with settled there the response, matter may then be submitted to the Union may appeal the grievance to Step 3 of the arbitration procedure within 15 ten (10) work days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the of such a meeting upon request of either partypart and, contract interpretation grievances concerning the intent rather than the application if necessary, an additional twenty (20) days may be allowed by agreement of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issuesparties. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an employee has a complaint, the employee he should first discuss the matter with his the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonChairpersonChairman.

Steps. a. Step 1 Except for a grievance not involving an employee, a grievance shall be filed in writing within five (i5) If an employee has a complaint, the employee should first discuss the matter working days of its alleged occurrence and be processed in accordance with the following steps: 1. Verbally between the aggrieved employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a with his/her ▇▇▇▇▇▇▇ ▇, and his/her Supervisor (The Commander of Service Division). If no satisfactory resolution is reached within three (3) working days, the employee may submit the grievance, in writing, to handle the matter with second step within five (5) working days form the Supervisorverbal answer. (iii) If 2. A meeting between the matter is still not resolved, within 30 days of when the aggrieved employee first knew or should have known of the event giving rise to the dispute, with the ▇▇▇▇▇▇▇ must put and the facts employee’s immediate supervisor shall be held within ten (10) working days following the day the written grievance was filed. If no satisfactory agreement is reached within three (3) working days after the meeting, or after the expiration of the foregoing ten (10) working day period, then the employee may submit the grievance, in writing, to the third step within fifteen (15) working days following the day the written grievance was filed. 3. Non-employee grievance shall begin at this step. A meeting shall be held between the aggrieved employee, with the ▇▇▇▇▇▇▇, and the Chief of Police scheduled by the Chief of Police within five (5) working days of receipt of submission of the grievance to the third step. If no satisfactory resolution is reached within three (3) working days after the meeting, then the employee or union may submit the grievance in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. fourth step within five (i5) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 working days of the Company receiving third step meeting. 4. A meeting between a Business Agent of the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied Union with the response▇▇▇▇▇▇▇ in conference with the Township Manager or his/her designated representative(s) at a time to be fixed by mutual agreement between the Township Manager or his/her designated representative and the Business Agent of the Union. Should no acceptable agreement can be reached within an additional ten (10) working days, after the fourth step meeting, then the matter may be referred to arbitration by the Township or the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answeronly. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If Either the Union desires a formal hearing or the Township may have witnesses whose testimony is relevant at the Step 3 levelThree or Step Four meeting. A witness’s attendance will be limited, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer however, to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission time required to the Company and the System General Chairpersonpresent his/her testimony.

Steps. a. 11 The procedure for handling a grievance is outlined below. The purpose of this procedure is 12 to secure, at the lowest level, an equitable solution to the claim. Both parties agree that 13 proceedings will be kept as informal and confidential as may be appropriate at any level of 14 the procedure. The number of days indicated at each level should be considered as a 15 maximum, with every effort made to expedite the process. The time limits specified may, 16 however, be extended by mutual agreement. 17 Step 1 1 A grievant shall meet to discuss a grievance with his/her immediate 18 supervisor within twenty- five (i25) working days of the occurrence or thereafter 19 be barred. The Association’s designated representative may be present at this 20 meeting, if requested. The immediate supervisor shall respond to the grievance 1 grievance was discussed. If an the immediate supervisor’s answer does not resolve 2 the grievance and the employee has a complaintchooses to pursue the matter further, the employee should first discuss grievant 3 shall submit the matter with grievance in writing using the Formal Grievance Procedure Form. 4 This form shall be submitted within five (5) working days from receipt of the 5 Supervisor’s response and shall set forth the facts upon which the grievance is 6 based, the section(s) of the agreement where the employee’s Supervisorrights are alleged to 7 have been violated and the remedy or correction sought. As a result of this action, who will attempt 8 the grievance shall be referred to settle the matterStep 2. 9 Step 2 If no satisfactory response is received within five (ii5) If the issue is not satisfactorily resolvedworking days, the employee may request a ▇▇▇▇▇▇▇ to handle 10 Association representative (or designee) on the matter with one hand and the Supervisor. President (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s11 designee) and the Local Union Committee immediate supervisor on the other hand shall meet and discuss 12 the grievance. If no satisfactory agreement is reached between them within 15 five 13 (5) working days of receipt of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance matter will be returned directly referred to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to 14 Step 3. 15 Step 3: A Grievance Committee, comprising the Association representative or 16 designee on the one hand and the President of the College (or designee) on the 17 other hand, shall meet in an effort to resolve the grievance. If no satisfactory 18 agreement is reached between them within five (5) working days of receipt of the Union desires a formal hearing at the Step 3 level19 grievance, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides matter shall be referred to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonStep 4.

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first : The grievant shall discuss the matter grievance with his/her immediate supervisor within fifteen (15) days of actual or constructive knowledge of the employee’s Supervisor, who will attempt to settle existence of the matter. (ii) grievance. If the issue is not satisfactorily resolved, the employee may grievant shall be entitled to proceed to Step 2. Step 2: Within ten (10) days of the conclusion of the Step 1 meeting, the grievant shall request a ▇▇▇▇▇▇▇ to handle the matter meeting with the Supervisor. (iii) division commander. If the matter issue is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise grievant shall be entitled to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it proceed to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance ProcedureStep 3. Step 3: Within ten (i10) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving conclusion of the Step 2 meeting, the grievant shall file with the Police Chief a written grievance on the agreed upon form, which is attached as “Appendix A,” setting forth the following: Step 4: If the grievance remains unresolved at Steps 1, 2, and 3, it may be appealed to the City Manager within ten (10) days of the conclusion of the meeting described in Step 3. Said appeal shall be in the form of a written request to proceed to Step 4, along with the written grievance. The Company will provide a written answer City Manager shall respond to the grievance within 5 ten (10) days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of receipt of the procedure within 15 days from written appeal. The determination of the Company’s written answer. This appeal may contain any disputed or additional germane factsCity Manager shall be final, except as provided in Step 5. (iiib) At The Union or individual grievant, by written notice to the City Manager within fifteen (15) days of the Step 4 response, may submit a grievance to an arbitrator who shall be selected by mutual agreement. If no agreement can be reached within five (5) days of the notice, the parties shall request of either partythe State Mediation Conciliation Service (SMCS) a list of five (5) names of persons experienced in hearing grievances. Each party shall alternately strike a name until only one name remains. The order of strike shall be determined by lot. (c) In each dispute, contract interpretation grievances concerning the intent rather than arbitrator shall, as soon as possible, hear evidence and render a decision on the application issue(s) submitted. If the parties cannot agree upon a submission agreement, the arbitrator shall determine the issue(s) by referring to the written grievance and the answers thereto at each step. After the hearing, and after both parties have been given the opportunity to make written arguments, the arbitrator shall submit, in writing, his/her findings and award to the Union and the City. (d) The award of the arbitrator shall be advisory to the City Manager. (e) The arbitrator will have no power to add to, subtract from, or modify the terms of the Agreement will or the written policies, rules, regulations and procedures of the City; nor shall the arbitrator be empowered to render a decision on issues not before the arbitrator or on facts not supported by the evidence. (f) The fees and expenses of the arbitrator and each hearing shall be heard borne equally by the City and the Union; or if an individual pursues arbitration without the Union’s consent, said individual shall share equally in the cost with the City. All other expenses shall be borne by the party incurring them. (g) If any question arises regarding the arbitrability of a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intentgrievance, the party raising the question of arbitrability may, upon request, have such question first ruled upon and decided by an arbitrator prior to any other hearing on the merits of the grievance that would thereafter be conducted by a second and different arbitrator. The selection of the arbitrator will be returned directly to Step 2 for full consideration as described in section 13.2 step 5 (b) above. The fees and expenses of all issues. c. Step 3 If not settled earlier, the grievance will separate arbitrator deciding the issue or arbitrability shall be reviewed by representatives appointed borne by the Company and Union within 10 days party that raised the question of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairpersonarbitrability.

Steps. a. Step 1 (i) i. If an employee has a complaint, the employee he should first discuss the matter with the employee’s his Supervisor, who will attempt to settle the matter. (ii) . If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) . If the matter is still not resolved, resolved within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If i. UIf the Union decides decidesU to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s 's written response in Step 1. (ii) . Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(srepresentative{s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form'. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) ii. At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 i. If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s 's answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonChairman.

Steps. a. 11 The procedure for handling a grievance is outlined below. The purpose of this procedure is 12 to secure, at the lowest level, an equitable solution to the claim. Both parties agree that 13 proceedings will be kept as informal and confidential as may be appropriate at any level of 14 the procedure. The number of days indicated at each level should be considered as a 15 maximum, with every effort made to expedite the process. The time limits specified may, 16 however, be extended by mutual agreement. 17 Step 1 1 A grievant shall meet to discuss a grievance with his/her immediate 18 supervisor within twenty- five (i25) working days of the occurrence or thereafter 19 be barred. The Association’s designated representative may be present at this 20 meeting, if requested. The immediate supervisor shall respond to the grievance 22 grievance was discussed. If an the immediate supervisor’s answer does not resolve 1 the grievance and the employee has a complaintchooses to pursue the matter further, the employee should first discuss grievant 2 shall submit a grievance in writing using the matter with Formal Grievance Procedure Form. 3 This form shall be submitted within five (5) working days from receipt of the 4 Supervisor’s response and shall set forth the facts upon which the grievance is 5 based, the section(s) of the agreement where the employee’s Supervisorrights are alleged to 6 have been violated and the remedy or correction sought. As a result of this action, who will attempt 7 the grievance shall be referred to settle the matterStep 2. 8 Step 2 If no satisfactory response is received within five (ii5) If the issue is not satisfactorily resolvedworking days, the employee may request a ▇▇▇▇▇▇▇ to handle 9 Association representative (or designee) on the matter with one hand and the Supervisor. President (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s10 designee) and the Local Union Committee immediate supervisor on the other hand shall meet and discuss 11 the grievance. If no satisfactory agreement is reached between them within 15 five 12 (5) working days of receipt of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance matter will be returned directly referred to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to 13 Step 3. 14 Step 3: Grievance Committee, comprising the Association representative or 15 designee on the one hand and the President of the College (or designee) on the 16 other hand, shall meet in an effort to resolve the grievance. If no satisfactory 17 agreement is reached between them within five (5) working days of receipt of the Union desires a formal hearing at the Step 3 level18 grievance, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides matter shall be referred to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonStep 4.

Steps. a. Step 1 : After the previous procedure has been completed and within five (i5) If an employee has a complaintwork days of the time that the Group Leader gave his/her reply, the employee should first discuss and the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a Union ▇▇▇▇▇▇▇ may proceed by presenting a copy to handle the matter with employee’s Group Leader. The Group Leader will give his/her reply to the Supervisor. employee and the Department ▇▇▇▇▇▇▇ within three (iii3) work days of the time he/she receives the written grievance, unless mutually agreed to extend that time. At completion of this step, the Group Leader and ▇▇▇▇▇▇▇ will initial and date the grievance. If the matter has not been settled, the Union ▇▇▇▇▇▇▇ within five (5) work days may take the grievance up at the next step. Step 2: The grievance will then be discussed by the Department ▇▇▇▇▇▇▇ and Department Manager. The Department Manager will give his/her reply within three (3) work days from the time he/she received the written grievance unless it is still mutually agreed to extend that time. The ▇▇▇▇▇▇▇ and Department Manager will then initial and date the grievance. If the grievance has not resolvedbeen settled it may be taken up at the next step within five (5) work days. Step 3: If the Chief ▇▇▇▇▇▇▇ feels that the grievance is justified, the Chief ▇▇▇▇▇▇▇ may request that it be investigated by the Human Resources Department. A reply will be given within 30 five (5) days unless it is mutually agreed to extend that time. They will initial and date the grievance and note their comments. Step 4: If the grievance has not been settled by Step 3, it may be submitted for the next joint meeting of the Union and Management Committee. If it is not settled there, it may be submitted to Step 5 or the matter may then be submitted to the arbitration procedure within ten (10) work days of when the employee first knew or should have known such a meeting upon request of either party and, if necessary, an additional twenty (20) days may be allowed by agreement of the event giving rise parties. Step 5: If the grievance has not been settled by Step 4, it may be brought forward within thirty (30) working days to the dispute, Director of Labour Relations for the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days International Vice-President of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concludedBakery, Confectionery, Tobacco Workers and Grain Millers. If it is not satisfied with settled there the response, matter may then be submitted to the Union may appeal the grievance to Step 3 of the arbitration procedure within 15 ten (10) work days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the of such a meeting upon request of either partypart and, contract interpretation grievances concerning the intent rather than the application if necessary, an additional twenty (20) days may be allowed by agreement of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issuesparties. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an : The aggrieved employee has a complaint, and the employee should first discuss the matter with Association representative shall present the employee’s Supervisor, who will attempt grievance in writing to settle the matter. employee’s immediate supervisor within ten (ii10) If working days of the issue is not satisfactorily resolved, occurrence or ten (10) working days after the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew becomes aware or should have known become aware. The supervisor shall attempt to adjust the matter and shall respond in writing to the aggrieved employee and the Association representative within three (3) working days. Step 2: Should the grievant disagree with the decision of the event giving rise immediate supervisor, the grievant may, within five (5) working days after the response of the immediate supervisor is due, submit to the dispute, the ▇▇▇▇▇▇▇ must put the facts Undersheriff and/or designee a statement in writing on a standard form provided and signed as to the issue or issues in dispute. Such statement shall set forth the reasons why the grievant contends the immediate supervisor’s decision is incorrect and shall specify the provisions of this Agreement alleged to be violated. The Undersheriff and/or designee shall review the decision of the immediate supervisor, together with the statement submitted by the Company grievant and give it such other evidence as may be submitted, and shall respond to the Supervisor, who has 3 days to give grievant and the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance ProcedureAssociation representative within five (5) working days. (i) If Step 3: Should the Union decides to pursue the complaint further, it must be filed in writing grievant disagree with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days decision of the Company receiving Undersheriff and/or Designee the Step 2 grievance form. The Company will provide a written answer to the grievance grievant may, within 5 seven (7) working days after discussions have concluded. If it the response of the Undersheriff and/or Designee is not satisfied with the responsedue, the Union may appeal present the grievance to the County Administrator or Designee. The County Step 3 4: Should the grievant or Association disagree with the decision of the procedure County Administrator or Designee, the Association representatives or the aggrieved employee, may, within 15 seven (7) working days from after the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application response of the Agreement will not be heard County Administrator or Designee is due, submit to the Sheriff or his designee the grievance and a statement in a Step 2 grievance hearingwriting and signed as to the issue and/or issues in dispute. Such statement shall set forth the reason and/or reasons why the grievant contends that the County Administrator’s or Designee’s decision is incorrect, but instead may be submitted directly to Step 3 and shall specify the provision or provisions of this Grievance Procedureagreement alleged to have been violated. If upon The Sheriff or his designee shall review at Step 3 the parties agree that a grievance decision of the County Administrator or Designee, as well as the grievance, and any statements submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company Association representative and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relationsaggrieved employee. The Company Association representative and the grievant may request to appear before the Sheriff or his designee. The Sheriff or his designee will provide render a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Boarddecision, in writing, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.ten

Steps. a. Step 1 (i) If an employee has a complaint, the employee he should first discuss the matter with the employee’s his Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.Step

Steps. a. Step 1 (i) If an employee has a complaint, the employee he should first discuss the matter with the employee’s his Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonChairmanChairperson.

Steps. a. Grievances will be processed in the following manner and unless mutually agreed upon in writing (email) by the parties, within the stated time limits. Step 1 1 An employee shall be responsible for instituting the first step of the grievance procedure by contacting the immediate supervisor within fifteen (i15) If an employee has a complaintdays after the facts upon which the grievance is based, the employee should or first discuss the matter with become known to the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a arrange an informal meeting to make an ▇▇▇▇▇▇▇ attempt to handle resolve the matter with the Supervisor. (iii) grievance. If the matter issue is still not resolvedresolved informally within ten (10) days of the informal meeting, the employee may submit a completed Grievance Form (Appendix C) to the Human Resources Director. The Grievance Form must be submitted to the Human Resources Director within ten (10) additional days, i.e., within 30 twenty (20) days of when the employee first knew or should have known informal meeting. The written grievance shall give a clear and concise statement of the event giving rise alleged grievance including the facts upon which the grievance is based, the issues involved, the Agreement provisions violated, and the relief sought. The Human Resources Director will review the grievance, arrange for necessary discussions, and respond to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on grievant with a standard form provided by the Company and give it copy to the Supervisor, who has 3 Association within ten (10) days to give after receipt of the Union a written responsegrievance. The complaint form and If no response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If is received within the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply10-day period, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the immediately advance to Step 2. Step 2 grievance form. The Company will provide a written answer to If the grievance within 5 days after discussions have concluded. If it is not satisfied with the responseresolved in Step 1, the Union grievant may appeal the grievance in writing to the College President. Such appeal shall occur within ten (10) days after receipt of the written answer in Step 1. The President or a designee of the President shall review the grievance, arrange for necessary discussions, and respond to the employee in writing with a copy to the Association no later than ten (10) days after receipt of the written appeal. Step 3 Grievances not settled in Step 2 of the grievance procedure within 15 days from shall be reviewed by the Company’s written answer. This appeal may contain any disputed Association, which shall have sole discretion as to whether a grievance, whether individual or additional germane facts. (iii) At the request of either partygroup, contract interpretation grievances concerning the intent rather than the application of the Agreement will not should be heard in a Step 2 grievance hearing, but instead may be submitted directly appealed to Step 3 of this Grievance Procedurearbitration. If upon review at Step 3 the parties agree Association determines that a grievance submitted under this Section relates shall be appealed to contract application rather than intentarbitration, the grievance will be returned directly to Step 2 for full consideration it shall file a written notice of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer for arbitration to the System Board, President within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.fifteen

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first discuss the matter with his the employee’s Supervisor, who will attempt to settle the matter. (ii) If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. b. Step 2 (i) If the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonChairmanChairperson.

Steps. a. It is agreed that should any dispute arise, both the District and the Union will actively pursue the following steps to resolve the dispute. Timelines may be extended if mutually agreed upon by both the Union and District. Step 12 Step 3 (ia) Pre-Grievance Conference: The purpose of the pre-grievance conference is to settle disputes informally. If an employee has a complaintfeels that his/her rights have been violated, the employee shall contact the departmental supervisor within ten (10) days of the action, or within ten (10) days of when the employee should first discuss reasonably have known of the matter with action, to arrange for a meeting to take place within five (5) days of such notice. A thorough discussion of the employee’s Supervisor, who will attempt complaint shall be conducted during the pre-grievance conference in order to settle seek grounds for resolution of the matterproblem. (iib) If the issue is not satisfactorily resolved, the The employee may request a be accompanied by the shop ▇▇▇▇▇▇▇ ▇. The District shall have the right to handle comparable representation. Every effort shall be made to develop an understanding of the matter with facts and issues in order to create a climate that will lead to a solution. The supervisor shall reply in writing to the Supervisoremployee and the union either at the time of the pre-grievance or within seven (7) days if more investigation is necessary. (iiic) Step 1: If the matter problem is still not resolvedresolved at the pre-grievance conference, the aggrieved employee may refer the grievance, in writing, stating the basis for the grievance, to the employee’s department director (i.e., Maintenance, Transportation, Nutrition Services, Security, and Purchasing) within seven (7) days following receipt of the supervisor’s written response to the pre-grievance conference. The written grievance must be submitted on approved grievance forms and signed by the grievant. A Step 1 meeting shall be convened within seven (7) days. The supervisor shall answer, in writing, within 30 seven (7) days after the meeting. (See, Appendix C & D) (d) Step 2: If the grievance is not resolved in Step 1, the grievance may be referred, in writing, within seven (7) days, to the superintendent and/or designee. The written notice shall include a statement as to why the decision in Step 1 was not satisfactory. (See Appendix E & F). Within seven (7) days of when the employee first knew or should date the grievance was appealed, the superintendent and/or designee shall arrange for a grievance adjustment conference with the Union and superintendent and/or designee. The superintendent and/or designee and the Union shall have known the right to include at the conference such individuals, as they deem necessary to develop the facts and information pertinent to the grievance. Upon conclusion of the event giving rise conference, the superintendent and/or designee shall have seven (7) days to provide a written decision, together with the reasons for the decision to the dispute, Union. The superintendent and/or designee may at its option notify the ▇▇▇▇▇▇▇ must put Union and be afforded an additional seven (7) days to confer with additional personnel as appropriate before publishing the facts in writing on a standard form provided by the Company and give it decision to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance ProcedureUnion. (ie) If Any grievance filed by a substitute employee shall not proceed beyond Step 2 of the Union decides to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s written response in Step 1procedure. (iif) Unless other provisions in Step 3 A: If the grievance is not resolved at Step 2 apply, the grievance will be considered and in a hearing between local management representative(s) and the Local Union Committee within 15 days place of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response3-B arbitration, the Union and the District may appeal the mutually elect to pursue resolution of a grievance to Step 3 by referring it in writing seven (7) days after receipt of the procedure within 15 days from decision at Step 2 to a hearing officer who is mutually agreed upon by the Company’s written answerDistrict and the Union. This appeal may contain Any decision by the hearing officer shall be fixed and binding on each party. The hearing officer shall have no power to add to, subtract from, delete, modify, alter, or amend any disputed or additional germane facts. (iii) At the request provision of either party, contract interpretation grievances concerning the intent rather than the application this Agreement. The expense of the Agreement will not hearing officer, except representation fees and witness compensation (each party assumes their own representation fees and witness compensation), is to be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issuesborne equally by both parties. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.

Steps. a. Step 1 (i) If an employee has a complaint, the employee should first discuss the matter with the employee’s Supervisor, who will attempt to settle the matter. (ii) : If the issue is complaint cannot satisfactorily resolvedbe resolved informally, it shall be reduced to writing on the employee may request a prescribed Union grievance form, dated, and signed by the Chief ▇▇▇▇▇▇▇ and the aggrieved party. The written grievance shall summarize the pertinent facts and specify the contractual provisions of the Collective Bargaining Agreement allegedly violated and the relief requested. Grievances must be presented to handle a Site Supervisor within five (5) business days in which the issue is known or should have been known. The Supervisor shall give a written response to the grievance within ten (10) business days after receiving a step one grievance. If the matter with is not resolved at Step One, it may be referred in writing to Step Two by serving a notice of step two grievance appeal to the Site Manager / Captain within ten business days of a step one denial by the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew or should have known of the event giving rise Step 2: The grievance shall be presented to the disputeSite Manager / Captain in writing on the prescribed Union grievance form, dated, and signed by the Chief ▇▇▇▇▇▇▇ must put and the aggrieved party. The written grievance shall summarize the pertinent facts and specify the contractual provisions allegedly violated and the relief requested. The Site Manager / Captain shall respond in writing on within ten business days to a standard form provided by step 2 grievance. Step 3: Should the Company and give grievance remain unresolved, it shall be referred, within ten (10) calendar days of receipt of the Employer's response per step two, to the SupervisorEmployers Director, Labor Relations, or designee, who has 3 days to give the Union shall arranged for a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If the Union decides to pursue the complaint further, it must be filed in writing meeting with the Company on a standard grievance form within 15 days from grievant and designated Union representative. A meeting shall be scheduled with the time for the Supervisor’s written response in parties within Step 1. (ii) Unless other provisions in Step 2 apply, 4: Should the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving remain unsettled after the Step 2 grievance form. The Company will provide 3 meeting and employer response or should the employer refuse to conduct a written answer to the grievance meeting within 5 ten business days after discussions have concluded. If it is not satisfied with the responseas described above, the Union Executive Director may appeal refer the grievance to Step 3 of arbitration by serving a written demand for arbitration on the procedure Employer. The demand must be mailed within 15 fourteen (14) calendar days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at after the Step 3 level, the PDGC will make a request through the Director of Labor Relationsresponse. The Company will provide a written answer within 14 days of this review. If Only the Union decides Executive Director may refer a grievance to further appeal the answer to the System Board, within 40 days from the Company’s answer it must perfect all facts in a written Submission to the Company and the System General ChairpersonArbitration. No employee may do so on their own.

Steps. a. Step 1 (i) i. If an employee has a complaint, the employee he should first discuss the matter with the employee’s his Supervisor, who will attempt to settle the matter. (ii) . If the issue is not satisfactorily resolved, the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) . If the matter is still not resolved, resolved within 30 days of when the employee first knew or should have known of the event giving rise to the dispute, the ▇▇▇▇▇▇▇ must put the facts in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedure. (i) If i. UIf the Union decides decidesU to pursue the complaint further, it must be filed in writing with the Company on a standard grievance form within 15 days from the time for the Supervisor’s 's written response in Step 1. (ii) . Unless other provisions in Step 2 apply, the grievance will be considered in a hearing between local management representative(srepresentative{s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form'. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts. (iii) ii. At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 i. If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing at the Step 3 level, the PDGC will make a request through the Director of Labor Relations. The Company will provide a written answer within 14 days of this review. If the Union decides to further appeal the answer to the System Board, within 40 days from the Company’s 's answer it must perfect all facts in a written Submission to the Company and the System General Chairperson.written

Steps. a. Step 1 (i) If an employee has a complaint. The aggrieved with his/her delegate or Union representative if he/she desires, the employee should first may choose to discuss the matter with the employee’s Supervisor's immediate managerial supervisor (which may include an Office Manager, who will attempt to settle the matter. Supervising Attorney, Managing Attorney, Deputy Director or Executive Director), within five (ii5) If the issue is not satisfactorily resolved, business days after the employee may request a ▇▇▇▇▇▇▇ to handle the matter with the Supervisor. (iii) If the matter is still not resolved, within 30 days of when the employee first knew knows or should have known of the event giving rise to the alleged dispute, the ▇▇▇▇▇▇▇ in an attempt to resolve said grievance. After this step all grievances and responses must put the facts be in writing on a standard form provided by the Company and give it to the Supervisor, who has 3 days to give the Union a written response. The complaint form and response will not prejudice either party from raising facts or arguments at future steps of this Grievance Procedurewriting. (i) Step 2. If the Union decides grievance is not adjusted at Step 1, or should the employee choose not to pursue invoke the complaint furtherStep 1 procedure, it then the grievance, in writing, must be filed in writing with the Company on a standard Deputy Director or Managing Attorney, if there is one. The grievance form within 15 days from shall state the time for nature of the Supervisor’s written response in Step 1. (ii) Unless other provisions in Step 2 applyclaim, the grievance will be considered in a hearing between local management representative(s) and the Local Union Committee within 15 days of the Company receiving the Step 2 grievance form. The Company will provide a written answer to the grievance within 5 days after discussions have concluded. If it is not satisfied with the response, the Union may appeal the grievance to Step 3 of the procedure within 15 days from the Company’s written answer. This appeal may contain any disputed or additional germane facts.contract provision if any, (iii) At the request of either party, contract interpretation grievances concerning the intent rather than the application of the Agreement will not be heard in a Step 2 grievance hearing, but instead may be submitted directly to Step 3 of this Grievance Procedure. If upon review at Step 3 the parties agree that a grievance submitted under this Section relates to contract application rather than intent, the grievance will be returned directly to Step 2 for full consideration of all issues. c. Step 3 If not settled earlier, the grievance will be reviewed by representatives appointed by the Company and Union within 10 days of its referral to Step 3. If the Union desires a formal hearing grievance is not adjusted at Step 2, then the grievance, in writing, must be filed with the Executive Director. This step must be taken within five (5) business days of the receipt of the Step 3 level2 decision or if the employee opts to forgo Step 2, within ten (10) business days of when the PDGC will make employee knows or should have known of the alleged dispute. A copy of all prior steps, written grievances and responses shall be attached to the grievance filed with the Executive Director. A failure to so attach shall not affect the timeliness of an otherwise timely filed grievance. If applicable, a request through copy of the Director of Labor Relationswriting referred to in this step must be given to the Managing Attorney or supervisor whose decision is being appealed. The Company will provide a written answer Executive Director shall respond within 14 five (5) business days of this reviewsubmission of the grievance. If the Executive Director is the immediate supervisor, then the employee shall begin at Step 3 after which they can proceed to Step 2 and then Step 4. Step 4. If the grievance is not adjusted at Step 3, the Union decides may submit the dispute to further appeal the answer to the System Boardarbitration, in writing, within 40 twenty (20) business days from of the Company’s answer it must perfect all facts in a written Submission to receipt of the Company and the System General Chairpersonprior Step decision.