STUDENT CONCERNS Clause Samples

STUDENT CONCERNS. This policy defines the procedure that nursing students must follow to express verbal or written concerns that fall short of being “formal grievances.” In general, most student concerns can and should be resolved without requiring a formal grievance (for more information on formal grievances, refer to the Grievance section in the Nursing Student Handbook and the De Anza College Catalog). The following policy is consistent with De Anza College Grievance Policy in that the student is required to seek resolution at the lowest possible level, proceeding level-by-level in an orderly fashion up the chain of authority. Students who wish to express verbal or written concerns about a nursing course, instructor, clinical site, or any other element of a nursing program must seek to resolve the concern at the lowest possible level. Students must first seek to resolve such concerns directly with their instructor. If “best effort” attempts on the part of the student fail to resolve the matter with their instructor, then the student may take the concern to the next highest level, which would be either the Lead Instructor for the quarter or the Director of the Nursing Department. Again, the student must do their best to get the matter resolved at that level before proceeding to the next highest level, which would be the Division ▇▇▇▇. This process may be continued on up the channel of authority at De Anza College, but the student is required to make a sincere best effort to get the matter resolved at the lowest possible level. In the event that a student or students take a concern directly to a higher level without first trying to get the matter resolved at all lower levels, the Nursing Department will provide that higher authority a copy of this policy and ask that the student or students be redirected to proceed level-by-level in accordance with this policy. Therefore, to get the concern resolved as quickly as possible, it is in the student’s best interest to follow this policy from the outset. Reminder: Under no circumstances will anonymous letters be considered by the Nursing faculty or the Director. If the student desires to write a statement about his/her concerns, such statement must be signed and dated and the due process followed (See: Grievance Process).

STUDENT CONCERNS. If at any time a student has a concern related to a fellow student, resident, facility staff member or facility policy / procedure, he / she should report this concern immediately to the clinical instructor.

STUDENT CONCERNS. The health, safety and satisfaction of students and staff are the University’s primary objective. Accordingly, the University asks students enrolled through the Center to report any concerns or complaints. You must advise the Center Director in writing in accordance with the grievance procedure described in the Catalog. The Center Director will consider, investigate, and try expeditiously to resolve the matter. BY REGISTERING AT THE UNIVERSITY, YOU AGREE TO EXHAUST THIS ADMINISTRATIVE RESOLUTION PROCESS BEFORE COMMENCING LITIGATION.

STUDENT CONCERNS. (A) If a student raises a concern regarding a bargaining unit member’s performance that could reasonably lead to an adverse personnel action or negatively impact the bargaining unit member’s performance assessment, the Department or Program Head or their designee will promptly notify the member and obtain his or her response. (B) Should student evaluations indicate possible performance issues, the Department or Program Head or their designee will schedule a meeting with the bargaining unit member to discuss the evaluations and to discuss ways that the faculty member may improve her or his performance. (C) If a student’s concern pertains to potential discrimination, harassment or retaliation on the basis of a legally protected category, then the College’s policy for investigating and resolving those concerns shall apply. Actions taken against a bargaining unit member for concerns investigated under the College’s policies pertaining to discrimination, harassment and retaliation shall not be resolved under this Article. Those actions shall be reviewed under the applicable procedure set forth in Article 18 -

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