Supplier Support. 7.1 Prior to supply of the Products, and for the Term, the Supplier will make available to UoA a telephone number at which the Supplier can be contacted between [ ] hours, [ ] days a week to provide support to UoA and answer any questions UoA may have in relation to the Products or the Services. The Supplier will ensure it has appropriately qualified personnel to provide the aforementioned support to UoA.β 7.2 The Supplier will provide the support Services referred to in [clause 7.1] at no cost to UoA.
Appears in 2 contracts
Sources: Agreement for Capital Items With Services, Agreement for Capital Items With Services
Supplier Support. 7.1 Prior to supply of the Products, and for the TermTerm of this Agreement, the Supplier will make available to UoA a telephone number at which the Supplier can be contacted between during [ ] hours, [ ] days a week to provide support to UoA and answer any problem related questions UoA may have in relation to the Products or the ServicesProducts. The Supplier will ensure it has appropriately qualified personnel to provide the aforementioned support to UoA.βUoA.
7.2 The Supplier will provide the support Services referred to in [clause 7.1] at no cost to UoA.
Appears in 1 contract
Sources: Agreement for Products and Services