Support and Feedback Clause Samples
The SUPPORT AND FEEDBACK clause defines the procedures and expectations for users to receive assistance and provide input regarding a product or service. Typically, it outlines the channels through which users can contact support teams, such as email or help desks, and may specify response times or the types of issues covered. This clause ensures that users know how to seek help and offer suggestions, thereby improving user experience and facilitating ongoing product or service improvement.
Support and Feedback. RTI is under no obligation to maintain or support the Software supplied to Licensee and RTI has no obligation to furnish Licensee with any further assistance, documentation, or information of any nature.
Support and Feedback. Go Cloud Communications provides customer and technical support to You via telephone and e-mail for the Services. Go Cloud Communications will use reasonable efforts to troubleshoot and resolve issues reported by You but does not make any representations or guarantees that Go Cloud Communications will be able to fully resolve any such issues. Except as provided in this section, Go Cloud Communications has no obligation to provide additional customer support, technical support, or to provide solutions (e.g., bug fixes to software) to any issues that may arise in Your particular use of the Services. From time to time, Go Cloud Communications may send You surveys, comment cards, customer satisfaction forms, or other requests to provide feedback. You hereby grant Go Cloud Communications, its licensors, and suppliers a perpetual, unlimited, worldwide fully-paid up, royalty free licence to use all feedback, answers, ideas, comments, or other information You provide to Go Cloud Communications.
Support and Feedback. Microsoft is not obligated to provide any technical or other support to you for the advertising services it provides. If you provide Microsoft with feedback about its advertising services, then you grant to Microsoft, without charge, the right to use, share, and commercialize your feedback in any way and for any purpose. You also grant to third parties, without charge, any patent rights necessary for their products, technologies and services to use or interface with any specific parts of a Microsoft software or service that incorporates your feedback. You will not give feedback that is subject to a license that requires Microsoft to license its software or documentation to third parties because Microsoft includes your feedback in our software or documentation. These rights that you grant to Microsoft and third parties in this Section will survive any termination of the Agreement, this Addendum, or any termination of your rights to use Microsoft’s advertising services In addition, if you receive any feedback, comments, or complaints from users of your Product about any advertising delivered by Microsoft’s advertising service, you will promptly forward this information to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.
Support and Feedback. Big Ocean provides customer and technical support to You via telephone and e-mail for the Services. Big Ocean will use reasonable efforts to troubleshoot and resolve issues reported by You but does not make any representations or guarantees that Big Ocean will be able to fully resolve any such issues. Except as provided in this section, Big Ocean has no obligation to provide additional customer support, technical support, or to provide solutions (e.g., bug fixes to software) to any issues that may arise in Your particular use of the Services. From time to time, Big Ocean may send You surveys, comment cards, customer satisfaction forms, or other requests to provide feedback. You hereby grant Big Ocean, its licensors, and suppliers a perpetual, unlimited, worldwide fully-paid up, royalty free license to use all feedback, answers, ideas, comments, or other information You provide to Big Ocean.
Support and Feedback. This Agreement does not entitle you to any support, upgrades, patches, enhancements, or fixes for the Applications (collectively, "Support") not specified in a Support Services Agreements. You agree to report to Evigia any errors or difficulties discovered and the characteristic conditions and symptoms of such errors and difficulties, including without limitation, those related to interoperability. You agree that Evigia shall be free to freely use, disclose, reproduce, license, distribute and otherwise exploit any such reports (and any other suggestions, improvements or modifications) that you provide to Evigia relating to the Applications, without obligation or restriction of any kind on account of intellectual property rights or otherwise.
Support and Feedback. Valley Electric/Valley Communications will make support available to You and Your End Users via our call center, which shall be available to attempt to resolve technical concerns with, and answer questions pertaining to the implementation and/or use of Your Plan Services. Such support shall not include, and Valley Electric/Valley Communications shall have no obligation hereunder to perform any of the following:
(i) support on-site;
(ii) implementation of any software or hardware;
(iii) configuration of any device;
(iv) any dedicated representative support; or
(v) network or third party equipment support. If You have a customer support question, You may visit ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇ or open a case with Valley Electric/Valley Communications Customer Care (“Customer Care”) at ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇. Any End User contacting Customer Care may be required to perform certain verification duties (e.g. answer a security question) in order to receive support from Customer Care, and Customer Care may limit the level of support it shall provide or scope of information it will disclose or confirm to any inquiring End User based upon the scope of that User’s Account rights or permissions. From time to time, Valley Electric/Valley Communications may send You comment cards, customer satisfaction forms, surveys, or other requests to provide feedback. You hereby grant Valley Electric/Valley Communications, its licensors and suppliers a perpetual, worldwide fully-paid up, unlimited, royalty free license to use all answers, ideas, feedback, comments, or other information You provide to Valley Electric/Valley Communications.
Support and Feedback. Spoke may provide customer and technical support to you via telephone, chat, forums, FAQ and email for the Services. The types of support provided by Spoke may be dependent on the particular Paid Services that you purchased. The types of support provided by Spoke is determined entirely by Spoke in its sole discretion and may change from time to time. Spoke does not make any representations or guarantees that Spoke will be able to fully resolve any issues reported by you. Except as provided in this section, Spoke has no obligation to provide additional customer support, technical support, or to provide solutions (e.g., bug fixes to software) to any issues that may arise in your particular use of the Services. From time to time, Spoke may send you surveys, comment cards, customer satisfaction forms, or other requests to provide feedback. You hereby grant Spoke, its licensors, and suppliers a perpetual, unlimited, worldwide fully-paid up, royalty free license to use all feedback, answers, ideas, comments, or other information you provide to Spoke.
Support and Feedback. Digital Talk provides customer and technical support to You via telephone and e-mail for the Services. Digital Talk will use reasonable efforts to troubleshoot and resolve issues reported by You but does not make any representations or guarantees that Digital Talk will be able to fully resolve any such issues. Except as provided in this section, Digital Talk has no obligation to provide additional customer support, technical support, or to provide solutions (e.g., bug fixes to software) to any issues that may arise in Your particular use of the Services. From time to time, Digital Talk may send You surveys, comment cards, customer satisfaction forms, or other requests to provide feedback. You hereby grant Digital Talk, its licensors, and suppliers a perpetual, unlimited, worldwide fully-paid up, royalty free licence to use all feedback, answers, ideas, comments, or other information You provide to Digital Talk.
Support and Feedback. Senior management will ramp up the mentoring of all supervisors.
Support and Feedback. Energy Dundee 4 U VoIP provides customer and technical support to You via telephone and e-mail for the Services. Energy Dundee 4 U VoIP will use reasonable efforts to troubleshoot and resolve issues reported by You but does not make any representations or guarantees that Energy Dundee 4 U VoIP will be able to fully resolve any such issues. Except as provided in this section, Energy Dundee 4 U VoIP has no obligation to provide additional customer support, technical support, or to provide solutions (e.g., bug fixes to software) to any issues that may arise in Your particular use of the Services. From time to time, Energy Dundee 4 U VoIP may send You surveys, comment cards, customer satisfaction forms, or other requests to provide feedback. You hereby grant Energy Dundee 4 U VoIP, its licensors, and suppliers a perpetual, unlimited, worldwide fully-paid up, royalty free licence to use all feedback, answers, ideas, comments, or other information You provide to Energy Dundee 4 U VoIP.