Common use of Support and Service Levels Clause in Contracts

Support and Service Levels. Revenera will provide Support during the applicable subscription term, and will provide SaaS in accordance with the Service Levels during the applicable subscription term. Revenera will not make any changes to Products, Support, or Service Levels that result in a material diminution to the terms agreed herein.

Appears in 6 contracts

Sources: Subscription Agreement, Subscription Agreement, Subscription Agreement