Support Boundaries Sample Clauses

The Support Boundaries clause defines the scope and limitations of support services provided under an agreement. It typically outlines what types of assistance are included, such as technical troubleshooting or customer service, and specifies any exclusions, such as support for third-party products or issues caused by user error. By clearly delineating what support is and is not available, this clause helps manage expectations and prevents disputes over the level of service to be provided.
Support Boundaries. Normal support is provided via our trouble ticket management system during our normal operating business hours. The Company provides 24x7 emergency support in case of outages or failure. All services and servers in the Company's locations are unmanaged unless a seperate management contract has been purchased; the Company only ensures that the service is up and running. The Company DOES NOT OFFER SUPPORT FOR APPLICATION SPECIFIC ISSUES. If the Customer does not remember their login details for the customer management system, they should contact ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ to get new credentials.
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Support Boundaries. Use of FSL Software Technologies Ltd services requires a certain level of knowledge in the use of Internet languages, protocols, software, industry, and domain. This level of knowledge varies depending on the anticipated use and expectations out of the services subscribed. The Data Administration would remain the customer’s sole responsibility and FSL Software Technologies Ltd. shall bear no responsibility for any damage that occurs due to power failure, accident, fire, or any other unforeseen event. It remains the customer’s responsibility to verify and use the software in all the cases. They are required to feed the necessary information within the stipulated time so as to enable the smooth implementation. The customer is responsible for feeding the information, entering the data, uploading the contents, and providing restricted access to its respective users. Implementation and configuration services are limited to installing the software (on customer’s site or on Compliance Mantra server as specified in the contract agreement) and to provide adequate training of know-how’s to use the software. However, our team of domain experts will be happy to prepare a quote to fit your specific requirements. FSL Software Technologies Ltd provides technical support for services only to its subscribers and limits the technical support to its area of expertise. FSL Software Technologies Ltd provides support related to Compliance Mantra features to maximize the benefits out of its services. FSL Software Technologies Ltd does not provide technical support to the customers’ end-customers.
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Support Boundaries. Server Mania provides 24x7 technical support to its Subscribers for managed and non-managed Services. The Company limits its technical support to the Services, being its area of expertise. The following are Server Mania’s guidelines when providing support: Server Mania provides support related to the Subscriber’s hosting’s physical functioning. Server Mania does not offer technical support for application specific issues such as cgi programming, html or any other such issue. Server Mania does not provide technical support for the Subscriber’s customers. If the Subscriber has email access, Server Mania encourages the Subscriber to email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ for assistance. Lastly, the Knowledge Base in the Server Mania program the Subscriber is using may have the answer to the Subscriber’s question. As such, Server Mania encourages the Subscriber to investigate these resources before calling tech support. With respect to managed Services, Server Mania will not interfere with the Subscriber’s developed software. The scope of support boundaries for managed Services will be defined on an individual Subscriber basis and will be outlined on the Term Sheet portion of this Agreement. Support boundaries for both managed and unmanaged Services can also be found on the Server Mania website.
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Support Boundaries. Contract CADD Group, provides technical support to our subscribers (except for few holidays and short company meetings when we close our center.) We limit our technical support to our area of expertise. The following is our guidelines when providing support: Contract CADD Group provides support related to your server or virtual site physical functioning. Contract CADD Group does not offer tech support for application specific issues such as cgi programming, html or any other such issue. Contract CADD Group does not provide technical support for YOUR customers. If you can email, we encourage you to email support@ContractCADD ▇▇▇▇▇.▇▇▇ for assistance. If you are able to get online and have other questions, the answers may be on our home page at ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇ CADD ▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇/ - we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources before calling tech support.
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Support Boundaries. ▇▇▇▇▇▇▇.▇▇, provides best effort technical support to our subscribers via our Support Ticket system. The following are our guidelines when providing support: ▇▇▇▇▇▇▇.▇▇ provides support related to your ▇▇▇▇▇▇▇.▇▇ virtual server physically functioning. ▇▇▇▇▇▇▇.▇▇ does not offer technical support for application specific issues such as application configuration, cgi programming, web or mail server configuration, or any other such issue. ▇▇▇▇▇▇▇.▇▇ does not provide technical support to your customers.
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Related to Support Boundaries

  • Boundaries (i) There is no dispute involving or concerning the location of the lines and corners of the Property; (ii) to Seller’s knowledge there are no encroachments on the Property and no portion of the Property is located within any “Special Flood Hazard Area” designated by the United States Department of Housing and Urban Development and/or Federal Emergency Management Agency, or in any area similarly designated by any agency or other governmental authority; and (iii) no portion of the Property is located within a watershed area imposing restrictions upon the use of the Property or any part thereof.

  • Geological and archaeological finds It is expressly agreed that mining, geological or archaeological rights do not form part of this Agreement with the Contractor for the Works, and the Contractor hereby acknowledges that it shall not have any mining rights or interest in the underlying minerals, fossils, antiquities, structures or other remnants or things either of particular geological or archaeological interest and that such rights, interest and property on or under the Site shall vest in and belong to the Authority or the concerned Government Instrumentality. The Contractor shall take all reasonable precautions to prevent its workmen or any other person from removing or damaging such interest or property and shall inform the Authority forthwith of the discovery thereof and comply with such instructions as the concerned Government Instrumentality may reasonably give for the removal of such property. For the avoidance of doubt, it is agreed that any reasonable expenses incurred by the Contractor hereunder shall be reimbursed by the Authority. It is also agreed that the Authority shall procure that the instructions hereunder are issued by the concerned Government Instrumentality within a reasonable period.

  • Research Independence The Company acknowledges that each Underwriter’s research analysts and research departments, if any, are required to be independent from their respective investment banking divisions and are subject to certain regulations and internal policies, and that such Underwriter’s research analysts may hold and make statements or investment recommendations and/or publish research reports with respect to the Company and/or the offering that differ from the views of its investment bankers. The Company hereby waives and releases, to the fullest extent permitted by law, any claims that the Company may have against such Underwriter with respect to any conflict of interest that may arise from the fact that the views expressed by their independent research analysts and research departments may be different from or inconsistent with the views or advice communicated to the Company by such Underwriter’s investment banking divisions. The Company acknowledges that the Representative is a full service securities firm and as such from time to time, subject to applicable securities laws, may effect transactions for its own account or the account of its customers and hold long or short position in debt or equity securities of the Company.

  • Roads The Purchaser is required to construct the roads shown in Table B-1 per the schedules stated, as shown on the Sale Map, Attachment A, and to the specifications and drawings in Attachment B and other applicable attachments.

  • Location of Improvements; No Encroachments All improvements which were considered in determining the Appraised Value of the Mortgaged Property lay wholly within the boundaries and building restriction lines of the Mortgaged Property, and no improvements on adjoining properties encroach upon the Mortgaged Property. No improvement located on or being part of the Mortgaged Property is in violation of any applicable zoning law or regulation;