Support Charges. Any support to be provided by Pluto7 under this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. For Customers who have not purchased a premium support plan from Pluto7, any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $300.00.
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Sources: Google Cloud Platform Customer Agreement, Google Cloud Platform Customer Agreement
Support Charges. Any support to be provided by Pluto7 under this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific India Time, at no additional cost. For Customers who have not purchased a premium support plan from Pluto7, any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $300.00Rs.3000 per hour.
Appears in 1 contract