Common use of Support Charges Clause in Contracts

Support Charges. 9.1. The support charges are as specified in the quotation or as notified to You from time to time under this Agreement (“Support Charges”). 9.2. Support Charges are payable annually in advance upon receipt of our invoice unless We agree otherwise in writing (or it says otherwise in the quotation). No support will be provided until We have received payment. 9.3. The quotation may specify that You are to pay by direct debit in which case We shall debit your account near the date of this Agreement and each renewal date with the Support Charges which are in force at the time that the debit is made. 9.4. Support Charges are subject to review no more than once in each twelve-month period (excluding alterations and additions to software which are covered by this Agreement). We will give You at least 90 days’ notice before the new Support Charges take effect. 9.5. Within 30 days after You have been notified of amended Support Charges in accordance with clause 10.4 above You may, if the charges have been increased, notify Us of your intention to terminate the Agreement in which case the Agreement will terminate (and all Support Services will cease) on the day immediately before the increased charges were due to take effect. 9.6. If You alter your hardware or software configuration from that contemplated in the quotation (or as accepted by Us from time to time) or there is any other significant change in the software to be maintained You are required to notify Us immediately in which case: 9.6.1. We will tell You what the amended Support Charges will be and You have 30 days in which to reject by notice the new charges, failing which You are considered to have accepted them. 9.6.2. If You reject the new charges notified to You in accordance with the preceding clause, You will be deemed to have served notice terminating the Agreement in accordance with clause 8.1 above and the old support charges will remain in effect. However, in that case We shall not be required, for the remainder of the contractual period, to provide support services in excess of those We were required to supply before the changes. For the avoidance of doubt, the 90 day notice period still applies. In other words, if You reject the new charges within 90 days of an anniversary of this Agreement, the Agreement will not terminate on that anniversary, but on the next one following it.

Support Charges. 9.1. The support charges are as specified in the quotation proposal or as notified to You you from time to time under this Agreement (“Support Charges”). 9.2. Support Charges are payable annually in advance upon receipt of our invoice unless We otherwise we agree otherwise in writing (or it says otherwise in the quotationproposal). No support will be provided until We we have received payment. 9.3. The quotation proposal may specify that You you are to pay by direct debit in which case We we shall debit your account near the date of this Agreement agreement and each renewal date with the Support Charges which are in force at the time that the debit is made. 9.49.3. Support Charges are subject to review no more than once in each twelve-twelve- month period (excluding alterations and additions to software which are covered by this Agreementagreement). We will give You you at least 90 days’ notice before the new Support Charges take effect. 9.59.4. Within 30 days after You you have been notified of amended Support Charges in accordance with clause 10.4 9.3 above You you may, if the charges have been increased, notify Us us of your intention to terminate the Agreement in which case the Agreement agreement will terminate (and all Support Services support services will cease) on the day immediately before the increased charges were due to take effect. Termination of this support agreement shall not by itself cause any other agreement between us to terminate. 9.69.5. If You you alter your hardware or software configuration from that contemplated in the quotation proposal (or as accepted by Us us from time to time) or there is any other significant change in the software to be maintained You you are required to notify Us us immediately in which case: 9.6.19.5.1. We will tell You you what the amended Support Charges will be and You you have 30 days in which to reject by notice the new charges, failing which You you are considered to have accepted them. 9.6.29.5.2. If You you reject the new charges notified to You you in accordance with the preceding clause, You you will be deemed to have served notice terminating the Agreement agreement in accordance with clause 8.1 9.1 above and the old support charges will remain in effect. However, in that case We we shall not be required, for the remainder of the contractual period, to provide support services in excess of those We we were required to supply before the changes. For the avoidance of doubt, the 90 day notice period still applies. In other words, if You you reject the new charges within 90 days of an anniversary of this Agreementagreement, the Agreement agreement will not terminate on that anniversary, but on the next one following it. 9.6. The parties agree that any sums due under this Agreement will be subject to interest where such sums remain outstanding for more than 30 days subject to the statutory rate of interest applicable under the Late Payment of Commercial Debts (Interest) ▇▇▇ ▇▇▇▇ (irrespective of whether such act applies to this Agreement).