Common use of Support Charges Clause in Contracts

Support Charges. a) Except as set forth in Section 5.b) below, all Support charges will begin on the date that any applicable warranty period expires or on the coverage date specified in Supporting Material (“Support Effective Date”). b) Unless specifically excluded in writing by Customer, any NonStop Product added to a System for which HPE is providing Support will automatically be covered under the applicable Support agreement then in effect for the remainder of its term. The Support charges for such additional NonStop Product will begin on the date any applicable warranty period expires or on the earlier of (i) the date of installation, or (ii) thirty (30) days from the date of delivery if no warranty applies.

Appears in 2 contracts

Sources: Software as a Service Agreement, Customer Terms for Software as a Service and Nonstop Products and Services

Support Charges. a) Except as set forth in Section 5.b) below, all Support charges will begin on the date that any applicable warranty period expires or on the coverage date specified in Supporting Material (“Support Effective Date”). b) Unless specifically excluded in writing by Customer, any NonStop Product added to a System for which HPE HP is providing Support will automatically be covered under the applicable Support agreement then in effect for the remainder of its term. The Support charges for such additional NonStop Product will begin on the date any applicable warranty period expires or on the earlier of (i) the date of installation, or (ii) thirty (30) days from the date of delivery if no warranty applies.

Appears in 1 contract

Sources: Customer Terms for Software as a Service and Nonstop Products and Services