Support Charges. Any support to be provided by SADA under Section 1.2 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $250.00.
Appears in 1 contract
Sources: G Suite Ordering Document
Support Charges. Any support to be provided by SADA under Section 1.2 1.3 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $250.00292.50 as indicated in Appendix C of DIR Contract No. DIR-TSO-3413.
Appears in 1 contract