Common use of Support Generally Clause in Contracts

Support Generally. Ventiv will provide one or more reasonable means of communication to allow Customer’s Support Contacts to contact Ventiv for assistance in resolving problems with the Software (“Help Desk”) in accordance with and during the hours of operation more specifically set forth in this Schedule B. The Help Desk will allow communication in accordance with the table set forth in Section 7 below.

Appears in 2 contracts

Sources: Irm Xpress Agreement, Irm Xpress Agreement

Support Generally. Ventiv will provide one or more reasonable means of communication to allow Customer’s Support Contacts to contact Ventiv for assistance in resolving problems with the Software (“Help Support Desk”) in accordance with and during the hours of operation more specifically set forth in this Schedule B. The Help Support Desk will allow communication in accordance with the table set forth in Section 7 below.

Appears in 1 contract

Sources: Terms and Conditions