Common use of Support Levels and Payment for Perpetual Licences Clause in Contracts

Support Levels and Payment for Perpetual Licences. Customers purchasing Licensed Solutions under a perpetual license have the option to purchase Premier, Standard, or Basic Support Services. The fees as provided on the applicable Order or on AVEPOINT’s invoice to Customer are payable prior to the com- mencement of any services hereunder. Where an an- nual payment for multi-year Support Terms has been agreed between the Parties, AVEPOINT, within its rea- sonable discretion, shall invoice Customer approxi- mately forty-five (45) days prior to the beginning of each annual period.