Common use of Support Response Clause in Contracts

Support Response. Primus will assign all Distributor requests for Error ---------------- support one of three response priorities. The priorities will dictate the timing and nature of the response as follows:

Appears in 2 contracts

Sources: Software Marketing and Distribution Agreement (Primus Knowledge Solutions Inc), Software Marketing and Distribution Agreement (Primus Knowledge Solutions Inc)

Support Response. Primus will assign all Distributor requests for Error ---------------- support one of three response priorities. The priorities will dictate the timing and nature of the response as follows:

Appears in 1 contract

Sources: Software Marketing and Distribution Agreement (Primus Knowledge Solutions Inc)