Support Response. All support requests shall be made in writing and sent to M-Star at the following address: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇. M-Star shall respond within 3 business days after receipt of a written request for support and shall propose a plan for prompt and effective remedy within 5 business days following the response.
Appears in 1 contract
Sources: Standard Terms and Conditions
Support Response. All support requests shall be made in writing and sent to M-Star at the following address: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇. M-Star shall respond within 3 three (3) business days after receipt of a written request for support and shall propose a plan for prompt and effective remedy within 5 five (5) business days following the response.
Appears in 1 contract
Sources: Standard Terms and Conditions