Common use of Support; Service and Repairs Clause in Contracts

Support; Service and Repairs. (a) My Services include the right to request reasonable service and maintenance calls to check and correct problems with the Services. MBC will, at its own expense, repair damage to or, at MBC’s option, replace MBC Equipment and otherwise attempt to correct interruptions of the Services due to reasonable MBC Equipment wear and tear or technical malfunction of the system or network operated by MBC. (b) MBC will have no obligation to install, connect, support, maintain, repair, or replace any Computer, television, telephone or telephone answering device, audiovisual recording or playback device (e.g., VCR, DVR, DVD), audio equipment, any software, any cable modem, router (wired or wireless), cabling, or other equipment (other than MBC Equipment or MBC licensed Software). (c) I agree that MBC has no responsibility for the operation of any equipment, software, or service other than the Services, the MBC Equipment and the MBC licensed Software. For instance, I acknowledge that certain commercially available televisions, converter boxes, and recording devices, which may be identified by their manufacturers as “cable ready” or “digital cable ready,” may not be able to receive or utilize all available Services without the addition of an MBC converter box or other MBC Equipment, for which a fee may be charged. If I receive HSD Service, MBC has no responsibility to support, maintain, or repair any equipment, software, or service that I elect to use in connection with the HSD Service. For assistance with technical problems arising from such equipment, software, or services, I should refer to the Subscriber Materials for information regarding the technical support provided by the relevant third party’s material. (d) If MBC determines that non-MBC cabling or equipment connecting my residence to MBC Equipment installed on the side of, adjacent to, or within my residence is the cause of a service problem, I agree that MBC may access my property and make such repairs, including charging me, to resolve such service problems. If MBC cannot obtain access

Support; Service and Repairs. (a) My Services include the right to request reasonable service and maintenance calls to check and correct problems with the Services. MBC will, at its own expense, repair damage to or, at MBC’s ’ option, replace MBC Equipment Equipment, and otherwise attempt to correct interruptions of the Services Services, due to reasonable MBC Equipment wear and tear tear, or technical malfunction of the system or network operated by MBC. (b) MBC will have no obligation to install, connect, support, maintain, repair, repair or replace any Computer, television, telephone or telephone answering device, audiovisual recording or playback device (e.g., VCR, DVR, DVD), audio equipment, any software, any cable modem, router (wired or wireless), cabling, cabling or other equipment (other than MBC Equipment or MBC licensed Software). (c) I agree that MBC has no responsibility for the operation of any equipment, software, software or service other than the Services, the MBC Equipment and the MBC licensed Software. For instance, I acknowledge that certain commercially available televisions, converter boxes, boxes and recording devices, which may be identified by their manufacturers as “cable ready” or “digital cable ready,” may not be able to receive or utilize all available Services without the addition of an a MBC converter box or other MBC Equipment, Equipment for which a fee may be charged. If I receive HSD Service, MBC has no responsibility to support, maintain, or repair any equipment, software, or service that I elect to use in connection with the HSD Service. For assistance with technical problems arising from such equipment, software, or services, I should refer to the Subscriber Materials for information regarding the technical support provided by the relevant third party’s material.has (d) If MBC determines that non-MBC cabling or equipment connecting my residence to MBC Equipment installed on the side of, adjacent to, to or within my residence is the cause of a service problem, I agree that MBC may access my property and make such repairs, repairs including charging me, me to resolve such service problems. If MBC cannot obtain access to my property or if I am not available to provide such access, then MBC may suspend my Services until such time as access to my residence can be obtained.