Common use of Support Services Fees Clause in Contracts

Support Services Fees. Fees for Support Services are payable annually, and are due and payable in full in advance of the purchased Support Services period. After the Customer’s first year of Support Services, such Support Services may be renewed at the Customer’s discretion for the same price; provided, however, that if Customer desires to reinstate Support Services after a period of discontinuation, Virtana reserves the right to require Customer to pay fees for the period of discontinued Support Services in its complete discretion as a condition precedent to reinstating such discontinued Support Services. If Customer purchases multiple-year, pre-paid Support Services, either Customer or Virtana may terminate the provision of Support Services at any time, with or without cause, by providing written notice to the other party, in which case Virtana will cease to provide Support Services as of the effective date of such termination, and will refund to Customer any unused, prepaid Support Services fees.