Common use of Support Services Fees Clause in Contracts

Support Services Fees. The items listed in the table above represent the services that Customer has pre-purchased for use during the term of this Work Order, and applicable fees are shown in the table below. Microsoft Support Services are a non-refundable, prepaid service. Before Microsoft commences or continues provision of Microsoft Support Services, Microsoft must receive a signed copy of this Work Order and Customer’s payment, purchase order or, if applicable, completed Customer invoice information above. Microsoft will invoice Customer, and Customer agrees to pay Microsoft within 30 calendar days of the date of Microsoft invoice. Microsoft reserves the right to adjust Microsoft fees prior to entering into any changes to the Microsoft Support Services ordered herein. POLB-Unified Enterprise Support-2024-25 6/1/2024 $50,000.00 POLB-Unified Enterprise Support Add On-2024-25 6/1/2024 $26,006.00 POLB-STA-2024-25 6/1/2024 $46,540.00 Subtotal $122,546.00 Flex Allowance ($25,000.00) One time payment 6/1/2024 $97,546.00 Microsoft will provide support for Customer’s licensed, commercially released, and generally available Microsoft products, and cloud services subscriptions purchased by Customer or Customer’s Affiliate: i) under the licensing enrollments and agreements, as indicated in Appendix A; and ii) during the Term of this Work Order. Such products and subscriptions exclude those purchased by any party that is not Customer’s Affiliate as of the Support Commencement Date.

Support Services Fees. The items listed in the table above represent the services that Customer has pre-purchased for use during the term of this Work Order, and applicable fees are shown in the table below. Microsoft Support Services are a non-refundable, prepaid service. Before Microsoft commences or continues provision of Microsoft Support Services, Microsoft must receive a signed copy of this Work Order and Customer’s payment, purchase order or, if applicable, completed Customer invoice information above. Microsoft will invoice Customer, and Customer agrees to pay Microsoft within 30 calendar days of the date of Microsoft invoice. Microsoft reserves the right to adjust Microsoft fees prior to entering into any changes to the Microsoft Support Services ordered herein. POLB-Unified Enterprise Support-2024-25 6/1/2024 $50,000.00 POLB-Unified Enterprise Support 2022-23 12/15/2022 $50,000.00 Unified Proactive Services Add On-2024on | Unified Proactive Svcs Enterprise-2022-25 6/1/2024 23 12/15/2022 $26,006.00 POLB-STA-2024-25 6/1/2024 $46,540.00 26,922.50 Subtotal $122,546.00 76,922.50 Flex Allowance ($25,000.00) One time payment 6/1/2024 Time Payment 12/15/2022 $97,546.00 51,922.50 Microsoft will provide support for Customer’s licensed, commercially released, and generally available Microsoft products, and cloud services subscriptions purchased by Customer or Customer’s Affiliate: i) under the licensing enrollments and agreements, as indicated in Appendix A; and ii) during the Term of this Work Order. Such products and subscriptions exclude those purchased by any party that is not Customer’s Affiliate as of the Support Commencement Date.