Support Services. Miraclon will perform Support Services in accordance with the applicable statement of work, which shall describe the specific responsibilities of the Customer and Miraclon. The Customer shall perform its responsibilities identified in any applicable statement of work in a timely manner. Support Services will be performed within a reasonable time after Completion of Installation of the Equipment and the Software. For self- installable Products or self-training Products, the Customer must perform such installation or training prior to Miraclon’s performance of any Support Services. The Support Services are a fixed duration service and will be provided in accordance with the days described in Schedule - Equipment, Software and Professional Services and on a seven (7)-hour day basis. If additional time is needed at the Customer’s Site, it will be provided on a chargeable time and material basis at Miraclon’s then current rates and subject to limitations of scheduling and local availability.
Appears in 14 contracts
Sources: Lease Agreement, Lease Agreement, Customer Agreement for Goods and Services
Support Services. Miraclon will perform Support Services in accordance with the applicable statement of work, which shall describe the specific responsibilities of the Customer and Miraclon. The Customer shall perform its responsibilities identified in any applicable statement of work in a timely manner. Support Services will be performed within a reasonable time after Completion of Installation of the Equipment and the Software. For self- self-installable Products or self-training Products, the Customer must perform such installation or training prior to Miraclon’s performance of any Support Services. The Support Services are a fixed duration service and will be provided in accordance with the days described in Schedule - Equipment, Software and Professional Services and on a seven (7)-hour day basis. If additional time is needed at the Customer’s Site, it will be provided on a chargeable time and material basis at Miraclon’s then current rates and subject to limitations of scheduling and local availability.
Appears in 12 contracts
Sources: Customer Agreement for Goods and Services, Customer Agreement for Goods and Services, Customer Agreement for Goods and Services
Support Services. Miraclon will perform Support Services in accordance with the applicable statement of work, which shall describe the specific responsibilities of the Customer and Miraclon. The Customer shall perform its responsibilities identified in any applicable statement of work in a timely manner. Support Services will be performed within a reasonable time after Completion of Installation of the Equipment and the Software. For self- installable Products or self-training Products, the Customer must perform such installation or training prior to Miraclon’s performance of any Support Services. The Support Services are a fixed duration service and will be provided in accordance with the days described in Schedule - Equipment, Software and Professional Services and on a seven (7)-hour day basis. If additional time is needed at the Customer’s Site, it will be provided on a chargeable time and material basis at Miraclon’s then current rates and subject to limitations of scheduling and local availability.availability.
Appears in 3 contracts
Sources: Lease Agreement, Lease Agreement, Equipment Supply Agreement