Support Systems. Seller shall provide: (i) back-up truck capability to release truck shipments upon Buyer’s request from the bulk storage capacity location(s) in Section 7(a)(i) above; (ii) Railcar Tracking Systems - Daily ETA Report (shipment cycle system) in the United States and a similar Railcar Tracing and Notification System via Canadian Railroad; (iii) Railcar Seal Program to guarantee product integrity through passage over Port Maitland’s property line; and (iv) Customer Service/Management on a ‘24/7-Emergency Rapid-Response’ basis.”
Appears in 3 contracts
Sources: Supply Contract (Innophos Investment Holdings, Inc.), Supply Contract (Innophos Mexico Holdings, LLC), Supply Contract (Innophos, Inc.)