Common use of Support to End Users Clause in Contracts

Support to End Users. During the term of this Agreement, Primavera shall offer to End Users such technical support services as Primavera makes available to other end users of the Licensed Software at a price and under other terms and conditions that are substantially the same as those offered by Primavera to other similarly situated end users, including the applicability of Primavera's technical support policies with respect to superseded versions of the Licensed Software; provided, however, Primavera shall not offer, sell or distribute Enhancement Kits directly to End Users, regardless of whether they subscribe to Primavera's technical support services. The parties acknowledge and agree that ICARUS, its Affiliate and Dealers shall have sole opportunity and responsibility to order such Enhancement Kits from Primavera and distribute them to End Users.